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Dr. Charles Mauro IV, MD

Dr. Charles Mauro IV, MD

Dermatology*
20+ years of experience

Dr. Charles Mauro IV, MD is a dermatologist in Hilo, HI and has over 20 years of experience in the medical field. Dr. Mauro IV has extensive experience in Skin Cancer & Excision. He graduated from Medical University of South Carolina in 2000. He is affiliated with Queen's North Hawai'I Community Hospital.

3 Star Rating
Based on 20 reviews 3 Star Rating (20 reviews)

Practice

868 Ululani St Ste 103 Hilo, HI 96720
(808) 961-3427

At a Glance

  • Area of Expertise
    Dr. Mauro IV specializes in the area of Micrographic Dermatologic Surgery. • See board certifications
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Dr. Mauro IV's Reviews

Likelihood to recommend Dr. Mauro IV

3.0
20 ratings, 9 with a written review
5 star
45%
45%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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thorough and professional
Dr. Mauro seems genuinely interested in patient's dermatology issues. He is a careful surgeon and his office handles the money and scheduling side of the business very well. Recommended
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 04, 2025
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Quick, thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 25, 2024
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Friendly and efficient
I have been Dr Mauro’s patient for over 10 years. I am older, have been out in the sun a lot, and consequently little skin cancers are continually popping up. Dr. Mauro identifies them and freezes them quickly and with no fuss. Occasionally he needs to cut one out. It’s always painless. He always has a friendly word to say when I see him and I’m happy with his service. I am always taken in on time, never have to wait very long.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
JH – Nov 29, 2023
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Arrogant Dr.
Dr. Mauro and staff are arrogant and uncaring. He gave bes you 2 minutes of time and then demands you schedule another appointment to continue. Worst Dr. I have seen in 65 years.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Ron Hughes – Oct 07, 2022
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Rude doctor. Showed no interest in my concerns.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Hilo808 – Aug 12, 2022
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Not friendly.
What went well
No results
What could be improved
  • Didn't explain conditions well
2 others found this helpful
Helpful
Les Fujitake – Oct 27, 2021
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I am upset. Months ago, I told Dr. Mauro, about a small spot, on my nose. He acted like nothing, was wrong. Now the doctor has me putting precancer medicine, on it. It has spread to a much larger, area. Sadness. I had skin cancer before. When I lived on Maui. I had Mohs surgery, then.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 10, 2021
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Dr. Mauro and staff top notch, professional and friendly. Never a wait. Get me in by appt. time, every time. I've had so many skin cancers. Never any pain. Never visible scars. Hilo is so fortunate to have him in our community. His answering machine may say "Not accepting new patients ". How fortunate I am to be an existing patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Mike Stanton in Hilo, HI – Apr 06, 2017
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I found Dr Mauro to be friendly, responsive to my questions, and efficient but not brusque.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Hilo, HI – Nov 19, 2015
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Know Before You Go

About Me

biography

Dr. Charles Mauro IV, MD is a dermatologist in Hilo, HI and has over 20 years of experience in the medical field. Dr. Mauro IV has extensive experience in Skin Cancer & Excision. He graduated from Medical University of South Carolina in 2000. He is affiliated with Queen's North Hawai'I Community Hospital.

  • Dermatology

  • Dermatologic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Medical School, 2000
American Board of Medical Specialties®
American Board of Dermatology®
- 
Micrographic Dermatologic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Eczema

Locations

Practice

Office868 Ululani St Ste 103 Hilo, HI 96720
1

Affiliated Hospitals

  • Queen's North Hawai'I Community Hospital

    67-1125 Mamalahoa Hwy
    Kamuela, HI 96743

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    4% lower than the national average

    74%
    Patients would recommend the hospital to friends and family

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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