Dr. Charles Kilo, MD

Dr. Kilo won't take you on as a patient if you've seen another endocrinologist in Naples that youweren't happy with. Dr. Kilo should remember what goes around comes around.

My husband sees Dr Kilo and I see Casserino! They are both top notch. Kilo has now started seeing my sons as they have grown into young men. They say he is great, fun and they feel very comfortable talking to him. Which as a mom is great to hear. My husband has always had great things to say about Kilo. He sits and listens, never makes you feel rushed and truly cares. I have been seeing Casserino for 11 years and she too is top notch. Makes me feel comfortable in the office, is extremely knowledgeable and has always made me leave there feeling well cared for. Appointments are easy to make and if they can’t fit you in ASAP they will at least schedule a telehealth call. Which at times is really all you need. Staff has always been very sweet to us as well. Moving here from New England 13 years ago was great. Finding a GP for us wasn’t easy and we went through a few. I can say for sure, it was worth the hassle to find these two!

Excellent

I HAVE BEEN A PATIENT OF DOREEN CASSARINO FOR AROUND 15 YEARS AND I CAN SAY THAT I DO NOT HAVE ANY DIFFICULTIES WITH THIS PRACTICE, IN FACT I FEEL LIKE I AM TREATED LIKE I AM A MEMBER OF THE OFFICE FAMILY. GRANTED, THERE HAD BEEN A PROBLEM WITH OFFICE STAFF SOME YEARS AGO, WHICH COULD BE FRUSTRATING. HOWEVER, THE CURRENT STAFF IS TOP NOTCH. KIM KEEPS THINGS RUNNING SMOOTHLY. I HAVE READ ALL OF THESE REVIEWS AND MUST SAY THAT THE COMMENTS ABOUT THE OFFICE DECOR WERE LAUGHABLE. I FIND IT ENTERTAINING AND FUN TO LOOK AT AND HAVE NEVER QUESTIONED CLEANLINESS THERE!!

Dr Kilo and staff are both caring and efficient. Any time I have a problem the entire office helps me.Both Dr Kilo and staff have been helpful with my diabetic needs and medications. Great Doctor Great staff Thanks for everything you do

What was supposed to be my first appointment with Dr Kilo . After my primary physician had called him because my glucose was over 400 , I called the office to make an appointment that day . I explained that I needed to cover my shift at work due to the fact I myself work in the health field . When I called at 9 am they had said to come in but to be there by 11:30 am . I arrived at 11:20 they said Dr. Kilo would not see me and that they had to go to lunch . He is unprofessional and uncaring!

What was supposed to be my first appointment with Dr Kilo . After my primary physician had called him because my glucose was over 400 , I called the office to make an appointment that day . I explained that I needed to cover my shift at work due to the fact I myself work in the health field . When I called at 9 am they had said to come in but to be there by 11:30 am . I arrived at 11:20 they said Dr. Kilo would not see me and that they had to go to lunch . He is unprofessional and uncaring!

Kind, compassionate, knowledgeable physician. Extensive knowledge of diabetes and its complications. Eclectic office decor brings a smile and helps allay patient anxiety. Helpful, efficient office staff.

I see Doreen Cassarinob in Dr. Kilo's office. The service I have received from her has been outstanding. I work for Florida Blue and have always had high expectations of my providers and I must say she has exceeded my expectations.

Felt compelled to write a review due to the outstanding service I received from Dr. Kilo. I recently moved here from NY and was anxious about starting up with a new doctor. I did my homework and picked Dr. Kilo to try due to the positive comments from others on-line. He absolutely exceeded my expectations! He is a warm, personable, passionate and energetic doctor. Very knowlegable! I am looking forward to working with him on preserving my good health!

The office is so filled with odd decorating junk. It feels dirty and creepy. I've never seen anything like this in a medical office! My husband likes him as a doctor. After accompanying my hubby to that office recently, I can't say I'd want to be a patient. Every part of every wall has something hanging on it. Eeeeeek!!

Dr. Kilo is great but staff is horrific. Prescriptions, pre-authorizations, medical information transfers are all bungled and mishandled at every turn. Dr. Kilo was great but ultimately left the practice due to incompetency of staff.