Dr. Charles Goodwin, MD

Absolute worst experience with the staff. My husband made an appointment with this doctor for Monday at 10:30. We show up in the Uniondale office and are told that he does not have an appointment after he filled out all of the paperwork online including insurance information, previous tests results, etc. We were put on the phone with another scheduler and a made another appointment for Wed at 1:00 in the Massapequa location. That morning, my husband receives an email from the staff to be at the office at 9:00 for his 9:30 appointment. The appointment was for 1:00! He immediately calls the office and the receptionist says that they thought he was a no show. She then says to come to the Massapequa location at 1:00 for X-rays and 1:30 to meet with the doctor. We arrive at the Massapequa location at 12:55 and there is one patient waiting and no one is at the reception desk. We wait while one patient leaves the doctor's office and the patient that was waiting goes in. Then another patient c

Dr Goodwin was completely unprepared for my visit. I sent all films and reports to him. He had no idea who I was. He made me look through my chart to find the diagnosis that was sent on one report. He was rude and not friendly at all. His phone rang and he walked out of the examining room, no “excuse” me. Nothing. He got annoyed when I asked questions. I have many doctors and I have never been treated like that.

Extremely arrogant and dismissive, had me read my own MRI report as if I went to medical school and expected me to understand what I was reading. Barely, if even, explained what my MRI report indicated. He also took out his phone and was texting while I was asking questions in regard to my X-ray and MRI findings.

Dr. Goodwin spent 15 minutes with me.He ask for an X-ray , he did not even look into my back and try to sell me his "friend" Physiotherapy that was not cover by my insurance. basically he just told me what i knew. And now i received a bill of $1650 dollars bill which of course my insurance is disputing.

I've had Dr. Goodwin perform 3 different surgery's in 10 years.Never have I met such a well educated and caring Surgeon.The DR. takes all the time to explain the details and is no rush to perform Surgery. All 3 operations were successful and I recommend for spine or back this is the doctor. The entire office is fabulous,Shira and John arrange everything as well as take care of all the documentation.

GREAT doctor-but snotty receptionist!

Called for appointment and was seen in two days. Dr. Goodwin was on-time, very kind, took time to understand the issue and diagnose (with xray). Conclusion was no surgery needed. Wondeful fellow.

Dr. Goodwin is perhaps the most arrogant and rude physician I have ever met.

I saw Dr. Goodwin for a second opinion about spinal fusion to relieve back pain and chose him to do the surgery. The doctor explained his recommendation and patiently answered all of my questions. The surgery went as he described and my recovery is well underway. The improvement was noticeable right away, and I think will become even better as I become stronger. Dr. Goodwin's office was also very responsive when I had questions for the doctor between appointments.

It has been one month since Dr. Goodwin performed laminectomy and instrumented spinal fusion on my l4,l5, s1 vertebrae. This is major surgery and I am so happy I did the research and found him. He spent over 2 hours w/ me and my wife in our first visit and I left knowing I was in the right hands. He then had me see a neurologist and do an MRI. These were reviewed at the second appointment and I decided to have the operation. He listened intently and was honest and caring. Five stars!

Extremely satisfied with Dr Goodwin, was going to physical therapy for lower back pain, my physical therapist recommended Dr Goodwin. I called and was given an appointment the following day. The office staff set up my MRI and x-ray for that same day. The staff is extremely nice and very efficient. Dr Goodwin set me up for emergency surgery for my lower back, it went very well I feel like a new person. My entire experience including the Hospital for Special Surgery was wonderful.

My wife had back surgery after being in pain for some time. She was very nervous about surgery, but after a referal from a friend, went with Dr Goodwin She has been totally satisfied for over 12 years of painless ness. Jack Boehm

All insurance and details handled for me. Dr. Goodwin very direct and easy to understand..

Loved his confidence and follow through. C2 - C7 fused vertebrae and recovery is great. HSS as a hospital and Dr Charles Goodwin as the surgeon is a fantastic combination.

Dr. Goodwin was the only orthopedic specialist (I consulted three) who correctly identified the problem I faced (my situation was complicated by three separate neurological and anatomical issues) and to make a recommendation for treatment that made sense. I checked his recommendation with two other specialists who both concurred that his assessment was correct. I can't stress enough how diligent and quick he was in making the effort to get to the bottom of the situation.

My experience with Dr. Goodwin was exceptional for spinal surgery. My quality of life was restored with the surgery. I was confident with his expertise, care and communication throughout. I have since recommended him to others and will continue to do so. Nancy

I have high praise for Dr Goodwin and Terry at the from desk. I had a herniated disc that was pressing on a nerve which was very painful. Dr. Goodwin was kind and thoughtful and took the time to answer all my questions and explain why I needed surgery (micro-discectomy) He did not pressure me but made sure I understood his thinking. He saw me in the hospital before surgery and was reassuring. When I woke up my pain was gone and I was able to go home within 24 hours. My care at HSS was suburb

Dr. Goodwin has been my orthopedist for nearly 20 years. You could not find a better doctor. In addition to being a remarkably skillful surgeon, he is personable and patient, and he goes out of his way to accommodate his patients' schedules. He understands the importance that physical conditioning plays in a person's life, and he patiently evaluates what you need to do to get back in your game, whatever that may be. This is someone who became a doctor for all the right reasons.

Gave no helpful analysis, advice or insight regarding my injured shoulder.