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Dr. Charles Frankel, MD

Dr. Charles Frankel, MD

Gastroenterology*
40+ years of experience

Dr. Charles Frankel, MD is a gastroenterologist in Santa Monica, CA and has over 40 years of experience in the medical field. Dr. Frankel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from University of California, Los Angeles David Geffen School of Medicine in 1983. He is affiliated with medical facilities Cedars-Sinai Medical Center and Providence Saint John's Health Center. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 50 reviews 4.3 Star Rating (50 reviews)

Cedars-Sinai Gastroenterology - Santa Monica

1919 Santa Monica Blvd Ste 200 Santa Monica, CA 90404
Telehealth available

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Hospital Highlight

Dr. Frankel is affiliated with Cedars-Sinai Medical Center West Hollywood, a highly rated hospital.

Dr. Frankel is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Frankel specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Frankel's Reviews

Likelihood to recommend Dr. Frankel

4.3
50 ratings, 24 with a written review
5 star
80%
80%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

Your trust is our top concern.

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Dr Frankel has been my doctor since 2007. He's excellent, caring and I more than respect his knowledge and experience
What went well
No results
What could be improved
No results
Helpful
Feb 19, 2025
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Dr. Charles Frankel is an excellent physician. His knowledge, his listening skills and his genuine concern for his patients is top notch. He is well-informed and willing to think outside the box when indicated. Best of the best.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 26, 2024
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Dr Frankel is the consummate professional. My favorite physician
What went well
No results
What could be improved
No results
Helpful
Nov 01, 2024
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Dr. Frankel is great. He's very smart, extremely nice and truly cares about his patients.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 18, 2024
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Dr. Frankle is an excellent physician.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 26, 2024
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Excellent, thorough, efficient, respectful, immediate and quick facilitation, gets back immediately with results and follow through.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 15, 2024
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Dr Frankel is the best of the best! He listens and asks questions. Every question is addressed.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 15, 2024
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The Best of The Best
What would you most value in your current physician? Kindness, empathy, patience experience, intelligence, availability, caring attitude? Well, those adjectives describe Dr. Frankel, a doctors' doctor who truly cares about his patients, who does not stare into his computer as he listens to your complaints, who gives you his full attention and does not watch the clock as he evaluates you. He cares enough to contact you with your results and to see how you are responding to treatment without your having to track him down. Dr. Frankel is one of a kind, and if you need a special gastroenterologist, he is definitely the one to see.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barry Ludwig, MD – Mar 17, 2024
Thank you for the compliment of Dr. Frankel. We... Read More
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Dr very caring and concerned.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 01, 2024
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Dr Charles Frankel could not have been more professional, pleasant, and helpful.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Jan 17, 2024
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Dr Frankel goes above and beyond then usual to care for his patients. He's very kind and truly wants to help.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 17, 2024
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Dr Frankel is one of the best doctors I have.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Dec 09, 2023
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Truly excellent in all ways
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Dec 07, 2023
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The office does not answer the telephone
Very disappointing. The office does not answer the telephone.
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Mar 23, 2023
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The worst doctor and very unprofessional
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Ash – Feb 15, 2023
Hi Ash, I am sorry you had a poor experience with... Read More
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Difficult to make an appointment unprofessional.
Very rude unprofessional person who makes appointment. Next to impossible to make an appointment. Doctor differentiate an accommodate wealthy patients. Make people with medí care waiting for a long time. Could not diagnose my problem, even after several unnecessary and harmful tests.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Dec 08, 2022
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I was very impressed. Dr. Frankel listened to me and as a result had 2 tests run on me. One was done a week ago, the other yesterday. How surprised I was when 6:00 p.m. rolled around this evening (a Saturday) and he called me with the results. He said I have options for some of my symptoms and will discuss them in depth when I see him in 2 weeks. He answered many of my questions and was very knowledgeable about the contents of copies of reports I gave him regarding tests I had taken in the past. He was interested and caring. I am grateful to my internist for recommending him.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 23, 2021
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Excellent I was very impressed with his professional manner and he seriously took the time to discuss all of my issues before recommending medical treatment.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steven Gumins – Feb 08, 2021
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It amazes me how caring, responsive and knowledgeable Dr Frankel is, after having an endoscopy my results were scary but Dr Frankel was with me every step of the way answering all questions always there. He called me several times to check on me and because of his skills I am doing great. All physicians should be like this. No matter where I move I will always return to Santa Monica for my check ups.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debra G – Sep 24, 2020
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He is superb for me. Very gentle, reassuring during the colonoscopy prep, and he follows up well when needed. I sense what other doctors have said about him: He is very dedicated to his work. The anesthesiologist he has brought has also been the best at comforting my anxiety about the procedure. The Cedars doctors have all been excellent. And they are out front with communication systems that allow easy access to the doctors. This is rare. I trust Charles Frankel completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Nothing – Sep 07, 2020
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About Me

biography

Dr. Charles Frankel, MD is a gastroenterologist in Santa Monica, CA and has over 40 years of experience in the medical field. Dr. Frankel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from University of California,...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Uc Los Angeles

    Fellowship Hospital, 1989
  • University Of California, Los Angeles David Geffen School Of Medicine

    Medical School, 1983
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hebrew

  • Russian

  • Spanish

Dr. Frankel is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Cedars-Sinai Gastroenterology - Santa Monica

    Cedars-Sinai Gastroenterology - Santa Monica1919 Santa Monica Blvd Ste 200 Santa Monica, CA 90404
    1

    Affiliated Hospitals

    • Cedars-Sinai Medical Center

      8700 Beverly Blvd
      West Hollywood, CA 90048
      Recipient of 37
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      79%
      Patients would recommend the hospital to friends and family

      14% higher than the national average

      View all patient feedback
    • Providence Saint John's Health Center

      2121 Santa Monica Blvd
      Santa Monica, CA 90404
      Recipient of 16
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality