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Dr. Charles Duss, MD

Dr. Charles Duss, MD

Ophthalmology*
20+ years of experience

Dr. Charles Duss, MD is an ophthalmologist in Jacksonville, FL and has over 20 years of experience in the medical field. He graduated from University of South Florida Morsani College of Medicine in 2003. He is affiliated with HCA Florida Memorial Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 35 reviews 4.7 Star Rating (35 reviews)

At a Glance

  • Area of ExpertiseDr. Duss specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Ophthalmology Specialists at HCA Florida Memorial Hospital

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Dr. Duss' Reviews

Likelihood to recommend Dr. Duss

4.7
35 ratings, 15 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
6%
6%

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Great Dr., great staff
I had PRK with Dr. Duss. His staff is readily available, I had numerous impromptu texts and prompt responses throughout the process. The procedure went great. I had Lasik about 15 years ago, and the PRK procedure was easier. With that said, the recovery is a bit more uncomfortable, but totally worth it. They have convenient office locations. He was recommended to me and I’m glad I went with him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Justin B – Oct 27, 2024
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Bad day….
I was diagnosed this summer with a retinal vein occlusion. He was running behind as usual, and when he saw it, he blurted out you’ve had a stroke. Ok, it’s tissue damage from a blood clot so I guess you could call it a stroke, but that’s not what most people think when they hear that. He suggested taking baby aspirin until I saw the retinal specialist, but she told me it was contraindicated under current guidelines. Anyone can have a bad day, but this was too much. Am changing doctors.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Anonymous – Nov 23, 2023
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Great Experience
Dr. Duss is very prompt. He has a great demeanor. My corrective eye procedure went flawlessly. I highly recommend Dr. Duss.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Weber – Jul 23, 2022
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A very busy place with a lot of staff. I was impressed/satisfied with everyone I had contact with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
David – Mar 23, 2021
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I received PRK from Dr. Duss the surgery went very well and smooth. He did downplay the post op pain to ‘mild discomfort’ it was in fact 24 hours of horrendous pain and the narcotics don’t do much for you. But I would go to Dr. Duss again however, after this surgery I’m sure I won’t have too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeremiah Bollig – Mar 08, 2021
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I cannot say enough about Atlantic Eye Institute and my experience getting Lasik. I've struggled for years with readers, lost two pair of prescription glasses in 2 months, and cannot do the whole contact lens thing. I've been told for the past 10 years by other doctors that I was not a candidate for LasiK. After speaking with Dr. Duss and his very professional team we found out than I was a perfect candidate for Lasik! The procedure went very quickly and the next morning I was amazed that I could actually read my phone without scrambling to find readers. Truly life changing for me! I would not trust my vision with anyone else and highly reccomend Atlantic Eye Institute!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Betsy Newman – Aug 31, 2020
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Dr. Duss did a fantastic job with my eyes. He and his whole staff were great and made me feel as if I were family. They made me feel so relaxed. I love them all. Thank you guys for my perfect sight.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stevie Hopkins – Aug 10, 2020
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I could not have hoped for a better experience. The team was great, and my lasik went flawlessly with better than expected results. On a scale of 1-10, my post surgery discomfort never went beyond 1, which was very surprising to me. I simply followed the pre and post care instructions, which were simple and thorough. I wish I had done this years ago. Today's technology is truly impressive, and the only reason they get 2 thumbs up is that I only have 2 thumbs. Thanks to Dr.Duss, Michelle, Rebecca and everyone else who was part of the team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Derek – Jul 31, 2020
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Dr. Duss and his team (Savannah) were extraordinary. They made me feel comfortable throughout the what could have been very stressful process. Savannah called me the night before to ease my anxiety and Dr. Duss followed up post operatively to ensure I was feeling well. I felt minimal discomfort after the procedure and now I have 20/20 vision! I highly recommend Dr. Duss.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kevin Shiel – Mar 07, 2020
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Dr. Duss performed PRK to correct my vision and I am very satisfied with his care and my results. He and his staff were very professional, helpful and supportive during the entire process. I would definitely recommend them to anyone considering this procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 03, 2019
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Exceeded Expectations! I did not need to wait long to see Dr Duss, office staff is friendly and professional.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 25, 2019
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I decided to have LASIK to improve my near and far vision. I could not be happier with the results performed by Dr. Duss. I appreciated the time that was taken to explain the process that would be followed and Dr. Duss answered my many questions patiently. The procedure went smoothly and the follow-up care and visits to check the health and vision improvement has been far beyond what I expected. I highly recommend Dr. Duss & Atlantic Eye Institute for all your vision care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
H. M. Willis in Jacksonville Beach, FL – Feb 19, 2019
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Had cataracts & astigmatism in both eyes. Dr. Duss fixed it all w/ laser surgery and Toric lenses. Procedure was painless and results were perfect. I can now see better than I have in my entire life! Would recommend to anyone.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill – May 17, 2018
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I have twice entrusted my sight to Dr Duss. And each time I couldn’t be happier. Dr Duss and his staff are thorough and caring. I was kept informed along the way and he managed my expectations so I would know what was to come. When I needed a second procedure, I didn’t hesitate to call Dr Duss again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maggie D in Jacksonville , FL – May 16, 2018
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Dr. Duss did an excellent job on my cataract surgery. Explained everything along the way. No complications whatsoever. Had mono-vision done because I had it with my contacts before; glad I did. It's been 2 months, my reading/middle vision is superb. My far vision is technically acceptable @20/25, but less than I had before. I mentioned this to him and is going to make a slight LASIK adjustment once the eye settles a little more. It shows me that he cares about his patients and his results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Don S. in Jacksonville, FL – Mar 26, 2016
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About Me

biography

Dr. Charles Duss, MD is an ophthalmologist in Jacksonville, FL and has over 20 years of experience in the medical field. He graduated from University of South Florida Morsani College of Medicine in 2003. He is affiliated with HCA Florida Memorial Hospital. He is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rutgers New Jersey Medical School

    Residency Hospital, 2007
  • Mt Sinai Medical Center Greater Miami Beach

    Internship Hospital, 2004
  • University Of South Florida Morsani College Of Medicine

    Medical School, 2003
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • HCA Florida Memorial Hospital

    3625 University Blvd S
    Jacksonville, FL 32216
    Recipient of 26
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality