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Dr. Charles Ballay, MD

Dr. Charles Ballay, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Charles Ballay, MD is a head & neck surgery otolaryngologist in Marrero, LA and has over 20 years of experience in the medical field. Dr. Ballay has extensive experience in Upper Respiratory Conditions. He graduated from LSU Health Sciences Center Shreveport School of Medicine in 2001. He is affiliated with West Jefferson Medical Center. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 33 reviews 4.8 Star Rating (33 reviews)

Practice

1101 Medical Center Blvd Marrero, LA 70072
Telehealth available

Dr. Ballay is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Ballay specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Ballay's Reviews

Likelihood to recommend Dr. Ballay

4.8
33 ratings, 12 with a written review
5 star
91%
91%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
3%
3%

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Very Good Doctor
Meeting Dr Ballay for the first time was a great experience. He made me very comfortable and was able to determine my problem right away.Had surgery a couple of weeks later.Never had any pain.My recovery was a complete success.I would highly recommend Dr Ballay.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicky Brossette – Apr 23, 2024
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Great
Timely and spot on.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
NewB – Apr 22, 2024
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Lack of Genuine Concern
The assistant does not follow up on the doctor's notes in the portal, even for important test results. Dr. Ballay's communication with me was rude and disrespectful.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 29, 2024
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Dr Ballay is a very attentive and proactive.
Dr Ballay's understanding of my problems help them to be resolved in one visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CP – Mar 20, 2024
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The best Dr EVER!
Dr Ballay treated our daughter for thyroid cancer and from the very first meeting with him, he was thorough...kind and compassionate. He went above and beyond after her surgery. Answering all of our questions, staying on top of every detail and making sure she was getting the best care possible. His whole office staff is amazing, as well. Very friendly and treat you so kind...they make you feel like family. Thank you, Dr Ballay for everything...YOU ARE THE BEST!!! The Fusilier Family
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Fusilier Family – Mar 26, 2023
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Very personable and explains everything
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gina Naquin – Feb 22, 2021
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I recently had a procedure performed by Dr. Charles Ballay. From the first visit through the surgery, the staff and doctor were amazing both in the office and at West Jeff Hospital. After only a 2-day recovery I'm feeling great and am able to go about my normal life. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brandon J. – Aug 29, 2020
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AMAZING DR. he literally saved my mother in laws life. He is a very compassionate doctor also. If you choose him, you are truly in the best hands. Jennifer Cochran
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jennifer Cochran in Terrytown, LA – Jul 31, 2018
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Dr. Ballay is awesome. Over the years I've had many ENTs and changed to moves...boy did I luck out. The team at the office is also great. When I go I don't have to wait long and I feel well taken care of... he is patient with my nervousness and gets the job done quickly and I feel better afterwards. High recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
New Orleans – Mar 27, 2018
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Fantastic doctor! Amazing staff! Best ENT
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 11, 2018
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Dr. Ballay is an excellent physician. He is very thorough and takes his time to explain and advise. I have never left a survey for any doctor before, but I was so very impressed by Dr. Ballay, that I had to take the time to express my thoughts about my positive experiences with him and his entire staff. I would definitely recommend Dr. Ballay.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Christie S in Gretna, LA – Jan 04, 2017
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I was his patient for the 5 years he was in Texas and he was the best physician I ever had. I miss him very much. I have sinus, allergy and defective immune system problems and he understood them all. Anyone who lives in the area where he practices is extremely lucky to have him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
MCR in Show Low, AZ – Mar 20, 2016
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About Me

biography

Dr. Charles Ballay II, MD attended medical school at the Louisiana Health Sciences Center in Shreveport, LA. He then went on to train at Baylor College of Medicine in the renown Houston Medical Center, completing a surgical internship in the Micheal...read more
  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bobby Ray Alford/baylor College Of Medicine

    Residency Hospital, 2006
  • Lsu Health Sciences Center Shreveport School Of Medicine

    Medical School, 2001
  • Baylor College Of Medicine, Debakey Department Of Surgery

    Internship Hospital, 2001
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Ballay is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    West Jefferson Medical Center1101 Medical Center Blvd Marrero, LA 70072
    1
    Office1111 Medical Center Blvd Ste 7007 Marrero, LA 70072
    2

    Affiliated Hospitals

    • West Jefferson Medical Center

      1101 Medical Center Blvd
      Marrero, LA 70072

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality