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Dr. Chang Chen, MD

Dr. Chang Chen, MD

Family Medicine*
30+ years of experience

Dr. Chang Chen, MD is a family medicine physician in Knoxville, TN and has over 30 years of experience in the medical field. He graduated from University of South Alabama Frederick P. Whiddon College of Medicine in 1993. He is affiliated with Parkwest Medical Center. He is accepting new patients.

2.8 Star Rating
Based on 20 reviews 2.8 Star Rating (20 reviews)

Practice

10430 Lovell Center Dr Knoxville, TN 37922
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

2.8
20 ratings, 6 with a written review
5 star
30%
30%
4 star
15%
15%
3 star
0%
0%
2 star
15%
15%
1 star
40%
40%

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He has taken good care of my husband and i for 25 years. He is always kind and compassionate. Trust him with our needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 03, 2020
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My visit with doctor Chung was Terrible I had 2 surgeries with him the last one he really mess my face up I would not recommend him on any surgeries
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
George large – Feb 06, 2020
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front Desk receptionists are the bottom of the bottom. On two separate Occasions. Very very poor customer service. In fact- have never experienced anything like in since I’ve been in Knoxville area at a “proffesional” practice.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 17, 2019
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DISGUSTING!! Wouldn't see my kid who assigned to him, my kid was diagnosed with aketo acidosis diabetes in ICU at the same hospital where he works this doctor was made aware of my kids condition in the hospital. He refused to see him for follow up LET ME TELL U WHY.., I made an appointment earlier in the year for regular initial appt. I had to cancel which I did. So when this diabetes happend HE LIED and said we missed too many appts. Other Dr.s I told about this were appalled and disgusted!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anderson in Knoxville, TN – Aug 23, 2018
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Incredibly caring and competant physician. I feel so blessed to have found this Excellent doctor. He truly listens to his patients! The staff and facility is well appointed and the staff’s professionalism and expertise stand head and shoulders above the others. I highly recomend this incredible doctor and his team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dr Chery F Kendrick in Louisville, TN – Aug 15, 2018
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I have never seen Dr. Chen. My ratings below are based on seeing his PA and NP at the Merchants Dr. office.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Knoxville, TN – May 06, 2017
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Know Before You Go

About Me

biography

Dr. Chang Chen, MD is a family medicine physician in Knoxville, TN and has over 30 years of experience in the medical field. He graduated from University of South Alabama Frederick P. Whiddon College of Medicine in 1993. He is affiliated with Parkwest Medical Center. He is accepting new patients.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Alabama Frederick P. Whiddon College Of Medicine

    Medical School, 1993
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Concord Family Practice10430 Lovell Center Dr Knoxville, TN 37922
1

Affiliated Hospitals

  • Parkwest Medical Center

    9352 Park West Blvd
    Knoxville, TN 37923
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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