background
background
Dr. Catherine Pointon, MD

Dr. Catherine Pointon, MD

Dermatology*
30+ years of experience

Dr. Catherine Pointon, MD is a dermatologist in Charlotte, NC and has over 30 years of experience in the medical field. Dr. Pointon has extensive experience in Skin Cancer & Excision. She graduated from NEW YORK Medical College in 1990. She is affiliated with Novant Health Presbyterian Medical Center. She is accepting new patients.

4 Star Rating
Based on 21 reviews 4 Star Rating (21 reviews)

Locations

Dermatology Practice of the Carolinas, P.A.

Dermatology Practice of the Carolinas, P.A.12611 N Community House Rd Ste 102 Charlotte, NC 28277
1

At a Glance

  • Area of ExpertiseDr. Pointon specializes in the area of Dermatology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More Dermatologists at Novant Health

Experience Check

Search for experience in a specific area

Dr. Pointon's Reviews

Likelihood to recommend Dr. Pointon

4.0
21 ratings, 9 with a written review
5 star
67%
67%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
19%
19%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Incompetence of doctor and staff
Dr was friendly enough at my first visit, but did not seem thorough. I showed her a script I’d need filled in a few months. She said no problem, to call when needed. I called a few months later and had to argue with staff who insisted I needed an office visit to get the script. I insisted they talk with doctor who told me I could just call. The staff called back and agreed to have script called in to my pharmacy. When I went to pharmacy, the wrong script had been called in. I called the docs office, left several messages and no one called me back. I need this script filled. Now I need to go to another doc for this script, because of this doctor’s and office staff’s incompetence. I will be searching for another competent dermatologist.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Apr 18, 2024
×Post a ResponseAre you Dr. Pointon?
Very thorough and friendly!
Full body exam. I have needed a dermatologist for many years. Explained everything and was very professional! I am new to the area and are Very happy to have her as my dermatologist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 21, 2023
×Post a ResponseAre you Dr. Pointon?
This was my first visit. She took the time to get to know me and my medical history. She was very through and very nice!! I scheduled my next checkup!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
3 others found this helpful
Helpful
Suzzy – Aug 20, 2019
×Post a ResponseAre you Dr. Pointon?
Compared to other dermatologists Dr. Pointon basically sucked. I never felt like I was getting the attention I needed while on the most extreme medication, accutane. I had dermatitis & she misdiagnosed it saying it was only a dry spot and she can't give me a steroid for it (it got worse). My next dermatologist was confused by this & immediately gave me medication for it. I always felt like there were loose ends & my questions were never fully answered, always in a rush. Definitely not the best.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Charlotte, NC – Jul 25, 2017
×Post a ResponseAre you Dr. Pointon?
I had been to several dermatologist before being recommended by a friend to Dr. Catherine Pointon approximately 6 years ago. She has a very caring and professional bedside manner. Makes you feel very comfortable and is very thorough during your appointments/visits with her. I am blessed to have found the right Dermatologist for my condition. Highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Debbie Hudspeth in Chester, SC – Apr 21, 2017
×Post a ResponseAre you Dr. Pointon?
Been going to Catherine Pointon for years. Always good service and feel confident in her knowledge. Very friendly staff to help great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Virginia in Charlotte, NC – Jan 18, 2017
×Post a ResponseAre you Dr. Pointon?
Dr. Pointon did a good job while I visited but the follow through has been the worse I have ever experienced. They took a week to send prescription. When they finally sent it, the pharmacy doesn't mail it to my state. Great job on thoroughness. Jennifer was responsible for this. I called told her first thing in the morning and she said she would call me back. She never called back. It has now been 16 days since my visit and still no medicine for my condition. Jennifer needs a new line of work.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Nov 12, 2016
×Post a ResponseAre you Dr. Pointon?
Excellent physician. Very thorough. I trust and like her very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Boatright in Charlotte,NC – Oct 06, 2016
×Post a ResponseAre you Dr. Pointon?
Selfish with customer's money, did not know about accutane causing IBS and never cared about patient developing IBS (because of it - nor she bothered helping customers).
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
John in Charlotte, NC – Mar 13, 2016
×Post a ResponseAre you Dr. Pointon?

Leave a review

How was your experience with Dr. Pointon?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Dr. Catherine Pointon, MD is a dermatologist in Charlotte, NC and has over 30 years of experience in the medical field. Dr. Pointon has extensive experience in Skin Cancer & Excision. She graduated from NEW YORK Medical College in 1990. She is...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Medical College

    Medical School, 1990
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Novant Health Presbyterian Medical Center

    200 Hawthorne Ln
    Charlotte, NC 28204

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality