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Dr. Cassaundra Thompson, DO

Dr. Cassaundra Thompson, DO

Family Medicine*

Dr. Cassaundra Thompson, DO is a family medicine physician in Jacksonville, FL. She is affiliated with medical facilities Ascension St. Vincent's Southside Hospital and Ascension St Vincent's Riverside. She is accepting new patients and telehealth appointments.

5 Star Rating
Based on 33 reviews 5 Star Rating (33 reviews)

Practice

6699 Gate Pkwy Jacksonville, FL 32256
Telehealth available
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Compare with other Family Medicine Physicians

Compare Dr. Thompson with our nearby Family Medicine Physicians at Humana Conviva.

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Dr. Thompson is a patient favorite Family Medicine Physician

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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

5.0
33 ratings, 32 with a written review
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Dr Thompson is very personable and interactive. She listens very well and take the time necessary when you are with her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2025
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Caring doctor
Dr. Thompson is a very knowledgeable and caring physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenda Phillips – Mar 22, 2025
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Best Doctor I have ever had
Dr. Thompson is by far the best doctor I have ever had. She is very thoughtful and she takes my care as seriously as I do. I feel like being taking care of by a family member
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 22, 2025
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I highly recommend Dr. Thompson
Dr. Thompson has been my primary physician for over two years. She is attentive and is looks for solutions to resolve medical issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cheryl Graham – Jan 02, 2025
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Excellent care and professional
She is very good at listening to my concerns and gives great advice in providing good care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Andre Glasper – Dec 20, 2024
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Great Primary Care Physician
Dr. Thompson is an engaged and caring professional. She has been my doctor for several years now, and I would recommend her to anyone looking for a good family healthcare provider.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2024
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Excellent first appointment experience
Dr Thompson is very professional, thorough, pleasant and an excellent communicator. This was my first meeting with her and she made me feel very comfortable during the interviewing process. I would highly recommend her as a primary physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ramona Thigpen – Oct 04, 2024
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Great Doctor
Telehealth
I had my first office meeting with Dr C. Thompson Sept 27, 2024. She was very helpful and supportive and I felt like I was in good hands with someone that cares for her patients and would be willing to help me with my health issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2024
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Dr Thompson is a great doctor!!
What always stands out with my visits with Dr Thompson is that she’s always very kind & patient…which as a senior, I greatly appreciate She also, patiently, explains lab reports in plain medical terms, so that I can understand I would definitely recommend her to friends and family…a very caring doctor indeed
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doreen Rodriguez – Sep 13, 2024
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New PCP
I saw Dr. Thompson to establish care with a new PCP and complete my annual physical. She was wonderful during my visit, providing information and answering questions with a fresh viewpoint. I look forward to working on my health care plan with her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2024
Thanks for the great review! We are happy to see... Read More
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She is always well prepared, very helpful and understanding. She is wonderful and very easy to talk to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2023
Thanks for the great feedback! We will be sure to... Read More
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Annual physical
Dr Thompson was well prepared for my visit and took time to make sure that each and every one of my health care needs were being met. She is a very knowledgeable and caring physician. Exceptional DO!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 17, 2023
We appreciate you taking the time to leave us... Read More
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The sweetest most caring Dr that I've ever had. She always has a plan for me during visits and it must be hard on her with all of the things wrong with me. I love the access account. It's nice having several Doctor's in the same group with access to my medical portal. It helps everyone of the other Doctors all seeing me reports, visits, meds and treatment I receive. Thank you so much for everything
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathleen Lawton – Sep 21, 2023
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Excellent
Dr Thompson is an excellent very warm and very helpful. She takes time and answers all questions very happy I found her!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patrice Behrenwald – Sep 13, 2023
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Awesome, Doctor
Dr. Thompson takes her time, she asked questions, and she cares about her patience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 18, 2023
Thanks for the great feedback! We will be sure to... Read More
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She is the Best
She always takes time to address any concerns she may have about my health and answer any questions I have about my issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 01, 2023
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First visit well prepared
This was my first visit with her, as I had to change my primary. She was very pleasant and listened to what I had to say. What really impressed me was that she obviously read my past records as she brought up past conditions. Very thorough and very pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Smos2 – Feb 10, 2023
Your feedback is important to us, and we... Read More
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Great doctor. Highly recommend.
Dr Thompson is extremely knowledgeable and professional. I highly recommend her as a primary. The office was very nice and new. The staff there is great as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 24, 2022
Thank you; we appreciate your feedback!... Read More
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Gifted Doctor
This Doctor is excellent. Very knowledgeable and thorough. Listens to patient‘s concerns and cares .Great interaction…. What set her apart from other Doctors ? I think she can read patient’s mind ! Hence the title of this review.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mustapha Oulaanzi – Nov 08, 2022
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Dr. Thompson listens to your problems and comes up with solutions. Great bedside manner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2022
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Know Before You Go

About Me

Watch Dr. Thompson's Video

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Family Medicine

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American Osteopathic Association®
American Osteopathic Board of Family Physicians®
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Family Practice
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Patient Favorite Award

Dr. Thompson is a patient favorite Family Medicine Physician

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    Locations

    Practice

    Hughston Orthopaedic Southeast PC6699 Gate Pkwy Jacksonville, FL 32256
    1
    (904) 450-8140

    Practice

    Office303 Main St Binghamton, NY 13905
    2
    (607) 798-8058

    Practice

    St Vincent's Ambulatory Care Inc4205 Belfort Rd Ste 3075 Jacksonville, FL 32216
    3
    (904) 296-5785
    See all Family Doctors in Jacksonville, FL