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Dr. Cass Cortez, MD

Dr. Cass Cortez, MD

Family Medicine*

Dr. Cass Cortez, MD is a family medicine physician in Indianapolis, IN. He is affiliated with Franciscan Health Indianapolis. He is accepting new patients.

3.4 Star Rating
Based on 20 reviews 3.4 Star Rating (20 reviews)

Franciscan Physician Network Franklin Township Family Medicine

8325 E Southport Rd Ste 100 Indianapolis, IN 46259

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Dr. Cortez's Reviews

Likelihood to recommend Dr. Cortez

3.4

20 ratings, 14 with a written review
5 Star
60%
60%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
40%
40%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather G. – Sep 18, 2024
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Gurupreet Aulakh – May 22, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
James Cochran – Sep 12, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Brian Canter – Aug 15, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Disgruntled Debby – Jan 03, 2023
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What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Disappointed Millennial – Dec 01, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
May 03, 2020
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What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Apr 20, 2019
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Mar 05, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Denise Norris in Indianapolis, IN – Jun 14, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Heather in Indianapolis, IN – Nov 20, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Dan Stout in Indianapolis, IN – Sep 07, 2017
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Indianapolis, IN – Feb 20, 2017
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Indianapolis indiana – Apr 16, 2016
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About Me

care philosophy

I strive to educate my patients and offer my most thoughtful professional opinion in order to encourage patients to take an active role in their health maintenance while promoting a sense of teamwork. I hope to form a mutual respect with my patients and build life-long relationships.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Deaconess Hospital, Evansville, In

    Residency Hospital
  • Indiana University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Franciscan Physician Network Franklin Township Family Medicine

Franciscan Physician Network Franklin Township Family Medicine8325 E Southport Rd Ste 100 Indianapolis, IN 46259
1

Affiliated Hospitals

  • Franciscan Health Indianapolis

    8111 S Emerson Ave
    Indianapolis, IN 46237
    Recipient of 42
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality