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Dr. Carrie Hess, DPM

Dr. Carrie Hess, DPM

Podiatry*

Dr. Carrie Hess, DPM is a podiatry specialist in Tucson, AZ. She is affiliated with Northwest Medical Center. She is accepting new patients.

4.6 Star Rating
Based on 40 reviews 4.6 Star Rating (40 reviews)

Practice

2308 N Rosemont Blvd Tucson, AZ 85712

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Dr. Hess is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hess' Reviews

Likelihood to recommend Dr. Hess

4.6
40 ratings, 17 with a written review
5 star
88%
88%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
8%
8%

Your trust is our top concern.

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Dr Hess’s office is the most efficient and professional I have ever observed. She listens carefully to her patients and has always provided top-notch medical care. The entire staff provides a sense of welcoming and make their patients feel important. I trust her judgement implicitly. Strongly recommend Dr Hess.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rocky – Apr 13, 2024
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Great Dr
I have seen Dr. Hess several times. She is thorough and a good listener. She moved locations and now, for me, is across town. I drive the distance, with these gas prices even because I like her that much!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelly – Sep 25, 2023
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Relief!
I have had side/heel foot pain for over a month. Bought new supportive shoes (New Balance 940) and various insoles, used Voltaren and ice. Dr. Hess helped me understand that my foot/ankle pain was a tendon inflammation and plantar fasciitis. She said I was doing all the right things to reduce inflammation and recommended an injection to further reduce inflammation and hasten healing. Finally-relief!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 31, 2023
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Dr. Hess is top notch. We have needed her expertise on several occasions over the years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 06, 2020
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I have been a patient of Carrie Hess and Glenn Nelson for years. They have performed two different operations on hammer toes on both of my feet as well as managing ingrown nails, and removed a neuroma at the base of my 3rd and 4th toes. I cannot give enough praise to both Carrie and Glenn for their care as well as all of the office staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
MARIANNE-GREEN VALLEY AZ – Oct 27, 2019
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I really had a excellent office visit with Dr. Hess. She saw me on short notice, gave alot of attention and detail to my foot sole pain condition, and took care of everything in just one visit. Very knowledgeable, friendly, works quickly and it was great to find a podiatrist like her since I moved here from out of state. Definitely can recommend her as a qualified, experienced podiatrist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John Delmonte – Oct 08, 2019
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My experience with Dr. Hess was unexpectedly pleasant. I found her office staff to be warm and efficient. I was suffering from plantar fasciitis. She was so gentle with the hypodermic, I didn't even notice the shot. Thanks to her care, I was able to enjoy my trip to Israel which consisted of loads of walking. Pamela Haught Stuart
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Pamela Haught Stuart – Sep 04, 2019
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Dr Hess was very helpful in diagnosing and treating an ingrown toenail and a broken foot. I am squeamish when doctors work on my feet but Dr. Hess was very quick, methodical and gentle. I recommend her to all of my friends and family who might be dealing with foot issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Christopher – Aug 20, 2019
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They got me right in, she was kind and knowledgeable. Great service!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
R.J. – Aug 18, 2019
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I am very pleased with Dr Hess and friendly staff. I was scheduled same day I called and couldn't be more happy! She was very gentle and I barely even felt the injection she gave me.She was very well recommended by a friend and I was not disappointed! I definitely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
E. Del Cid – Jul 26, 2019
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I took my daughter to Dr. Hess for an ingrown nail procedure. She was very gentle and good with children. She permanently fixed the nail and it looks great and doesn't hurt any more.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Thomas Underwood – Jul 23, 2019
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I went to see Carrie Hess for pain in my feet that is beginning to impede on my everyday life. I have trouble with what I believe is Plantar Fasciitis and Morton's Neuroma. They automatically did an x-ray (without even asking if I wanted one) then she walked in moments later and spent 5 minutes with me. She did not tell me what she believed the problem was (I had told her that another doctor several years earlier had treated me for plantar fasciitis) or the extent of it. She asked me a few questions, mocked the other doctors I had seen in the past and then dismissed me. I walked out of there having to pay hard earned money for the visit and for x-rays but not receiving any answers or any suggestions in return. That was probably one of the most unprofessional doctors I have ever been to. If you choose to go there, I hope you have better luck than I did.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Treated like I was unimportant – Jun 21, 2019
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Limp in and leap out. Thank you Dr. Hess!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 14, 2019
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Dr Hess was excellent...would highly recommend her. I left a very positive review last week but an error seems to have occurred regarding my rating.... I wanted to give her an excellent rating but it appears to be only 1 star.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lorraine Mennen Gutsche in Tucson, AZ – Nov 19, 2018
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Just saw dr. Hess yesterday for my bi-monthly toenail trimming. as usual it went very well. Dr. Hess is a very competent and gentle during the procedures I have received. I really do appreciate her helping to keep me from having another avulsion on my great toe. Thank you again doctor Hess for all you do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
RobertWilson in Tucson – Feb 16, 2018
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I will never go back to her ,will never recommend her to anybody ,can't believe ,that she is actually licensed doctor .but then again I am in tucson,az people seem strange out here.
What went well
No results
What could be improved
No results
Helpful
Benson, AZ – Aug 12, 2017
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close to home - very fast in and out - nurse very competent - smooth lst visit ever to podiatrist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
sue h. in Tucson, AZ – Sep 02, 2016
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Leave a review

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About Me

biography

Dr. Carrie Hess, DPM is a podiatry specialist in Tucson, AZ. She is affiliated with Northwest Medical Center. She is accepting new patients.
  • Podiatry

  • Podiatric Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Department Of Veterans Affairs Medical Center

    Residency Hospital
  • Kent State University College Of Podiatric Medicine

    Medical School
  • Iowa State U-usaec

    Undergraduate School

Dr. Hess is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Locations

    Practice

    Unavail2308 N Rosemont Blvd Tucson, AZ 85712
    1
    Office760 E Pusch View Ln Ste 130 Tucson, AZ 85737
    2

    Affiliated Hospitals

    • Northwest Medical Center

      6200 N La Cholla Blvd
      Tucson, AZ 85741
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      70%
      Patients said that nurses always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality