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Dr. Carolyn Dillard, DO

Dr. Carolyn Dillard, DO

Family Medicine*
25+ years of experience

Dr. Carolyn Dillard, DO is a family medicine physician in Van Buren, AR and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1997. She is affiliated with medical facilities such as Mercy Hospital Fort Smith and Baptist Health Fort Smith. She is not accepting new patients.

3.6 Star Rating
Based on 27 reviews 3.6 Star Rating (27 reviews)

Practice

109 Pointer Trl W Van Buren, AR 72956
(479) 922-2222

At a Glance

  • Area of Expertise
    Dr. Dillard specializes in the area of Family Practice/OMT. • See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
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Dr. Dillard's Reviews

Likelihood to recommend Dr. Dillard

3.6
27 ratings, 7 with a written review
5 star
52%
52%
4 star
7%
7%
3 star
11%
11%
2 star
7%
7%
1 star
22%
22%

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I’ve been a patient of Dr Dillard’s since 2005. She has always given me her full attention and has answered any questions I’ve had about my health care. I love the office workers and the lab and patient care nurses that have cared for me over the years. I get test results promptly after they come in . I have seen both Dr Dillard and her nurse practitioner,Heather. Both have provided excellent care to me and my family .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 01, 2024
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Not likely
The girls in the office are not willing to help anyone. They just make excuses so they don’t have to do anything.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Dec 02, 2023
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I have been seeing Dr Dillard for over 15 years I wouldn't go see anyone else but her. Staff is up to par and very friendly I will use her till she retires.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joe Norried – Jun 24, 2022
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I'm not a patient of hers but I've meet her , she was my friends doctor and I've been trying to get in to see her she's great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carla Baty – Jun 04, 2022
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She is a quack. Was in office 4 hrs for appointment. Wants to do all these tests and charge you for things she did not do , but not help you after all the testing. Then wants to give you a stupid reply about diagnosis when she does not know what she is talking about. Front desk staff and nurses are rude also.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Alma – Mar 09, 2018
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The most unprofessional pratice I have experienced yet. She reffers you out to a bunch of specalist, which is great! Yet, doesnt explain to you that if you fail to tell her every prescription given to you by any specialist, controlled or not, she will just stop filling medications you need without hearing you out. Instead the office calls the day of you appoinment to let you know that its pointless to come in. Had I known baclofen was such a big deal after oral sugery.. i would of called!!!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Ft Smith, AR – Sep 27, 2016
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her staff is rude and has no customer service at all, and it is all about money with her. my husband had to come back the next morning for lab work and they wanted another copay from him, which should have been considered a follow up appointment from the day before because they are the ones that didn't want to do lab work on his schedule appt. day. she needs to get control of her staff or she is going to lose more people and have to get rid of some of the rude girls. DON'T WASTE YOUR TIME GOING
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Tammy F in Van Buren, AR – Jan 31, 2016
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Know Before You Go

About Me

biography

Dr. Carolyn Dillard, DO is a family medicine physician in Van Buren, AR and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1997. She is affiliated with medical facilities...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma / Health Sciences Center

    Medical School, 1997
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
- 
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Pointer Trail Family Clinic PLLC109 Pointer Trl W Van Buren, AR 72956
1

Affiliated Hospitals

  • Mercy Hospital Fort Smith

    7301 Rogers Ave
    Fort Smith, AR 72903
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Baptist Health Fort Smith

    1001 Towson Ave
    Fort Smith, AR 72901
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback

  • Baptist Health Van Buren

    211 Crawford Memorial Dr
    Van Buren, AR 72956
Learn more about how Healthgrades measures Hospital Quality