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Dr. Carole Smith, MD

Dr. Carole Smith, MD

Family Medicine*
20+ years of experience

Dr. Carole Smith, MD is a family medicine physician in Pembroke, MA and has over 20 years of experience in the medical field. She graduated from University of Massachusetts Chan Medical School in 2001. She is affiliated with medical facilities Brigham and Women's Hospital and South Shore Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 19 reviews 4.1 Star Rating (19 reviews)

Practice

28 Riverside Dr Pembroke, MA 02359
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Smith specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.1
19 ratings, 6 with a written review
5 star
68%
68%
4 star
11%
11%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Excellent family physician
She is kind, sympathetic, easy to talk to, will always recommend a specialist when the issue is beyond her scope, couldn't ask for a better physician
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Mulrey – Oct 07, 2023
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Smart, savvy, great listener, terrific bedside manner. Incredible in a million ways!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leslie – Sep 04, 2020
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Dr Smith is my 92 year old moms doctor she is great to her. I wanted to share a good comment in one of her receptionists her name is Julie. I was having a terrible time obtaining a refill on one of her prescriptions Julie went out of her way to be helpful, kind and understanding! I so appreciated this and it’s so refreshing to meet someone like this! Thanx again Julie??
What went well
No results
What could be improved
No results
Helpful
Marie T – Aug 23, 2019
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Seeing Dr Smith is a big waste of my time. Never follows through. Prescription are never done on time and actually refuses to talk to patients over the phone!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Aug 08, 2019
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She is very nice but went in for a routine physical and she ended billing for things that were never discussed or a concern. Looks like trying to earn extra money and taking advantage of patients who don’t understand billing or the way insurances work
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 06, 2018
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Dr. Smith is a compassionate and helpful family practitioner. I've been a patient of hers for years and I couldn't be happier. Now that I have a newborn my whole family sees Dr. Smith and she is wonderful with all of us. She takes time to guide patients in making medical decisions. If Dr. Smith is unsure about a concern she won't hesitate to make a referral. I also find her knowledgeable about different conditions that my husband, baby and I have experienced. I feel fortunate to be her patient.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
12 others found this helpful
Helpful
CCSR in plymouth, ma – Jul 28, 2016
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About Me

biography

Dr. Carole Smith, MD is a family medicine physician in Pembroke, MA and has over 20 years of experience in the medical field. She graduated from University of Massachusetts Chan Medical School in 2001. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Brown Univ, Memorial Hospital Ri

    Residency Hospital, 2004
  • Memorial Hospital Of Rhode Island

    Internship Hospital, 2002
  • University Of Massachusetts Chan Medical School

    Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jasmine Witkowski PC28 Riverside Dr Pembroke, MA 02359
1

Practice

Mass General Brigham Healthcare Center (Pembroke)15 Corporate Park Dr Pembroke, MA 02359
2

Affiliated Hospitals

  • Brigham and Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • South Shore Hospital

    55 Fogg Rd
    South Weymouth, MA 02190
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality