Dr. Carol Kaila Sheckter, MD

Outdated practice for Diabetes treatment, don't know about latest treatment (medication and devices). Medical Assistance, Manager and billing personnel don't do their work correctly, many mistake (i.e. wrong prescription sent via mail, lack of process, refuse to send bill to my new address but prefer to put my account in collection and sent the paperwork to the collection company, ironic isn't it?

This is the worse Doctor's office that I have ever been to. They are not up to date with technology like electronic prescriptions send to the pharmacy or electronic lab request, electronic medical records (everything is on paper). Outdated medical equipment, office is old and smelly. The medical practice is outdated they don't know about the latest medication for diabetes, neither the latest medical devices (i.e. continuous glucose monitor). Doctor Sheckter is Ok, is not excellent, not bad just Ok. The medical assistance, front desk, manager and billing people are the worse, they don't do their work well . They always made mistakes, wrong paper prescriptions they gave me prescription of other patient. The billing is a disaster, they didn't charge me the copay at the visit and the solution was to send my account to collection instead of send me the bill to my new address (how absurd). I will pay the collection company and Doctor's office will receive less, foolish decision.

I started seeing Dr. Sheckter in 1992 soon after my diabetes diagnosis. I had no idea on that first visit what a fortunate relationship I had just entered. Only much later did I really learn how important it was that she knew enough at the time to run the test for the specific type of diabetes that I had. In 26 plus years I have had so many needs for her expert care or referrals to other medical specialties.

Dr. Sheckter is a great primary care doctor. She is concerned about her patients and always willing to spend extra time with them. She is aware of the latest medical research and shares it. For example: the positives and negatives of taking a particular drug or of getting a particular vaccine. If a vaccine is not yet perfected enough, she will say wait. Her concern and care so appreciated. Highly recommend.

In addition to being very knowledgeable, Dr. Sheckter has outstanding interpersonal skills. She always takes time to listen to her patients, and carefully teases out information to make a differential diagnosis. I appreciate Dr. Sheckter's holistic approach to medicine...treating the whole patient.