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Dr. Carlos Portu, MD

Dr. Carlos Portu, MD

Internal Medicine*
15+ years of experience

Dr. Carlos Portu, MD is an internist in Naples, FL and has over 15 years of experience in the medical field. He graduated from University of Miami Miller School of Medicine in 2006. He is affiliated with medical facilities Naples Community Hospital and Physicians Regional Medical Center Pine Ridge. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 81 reviews 4.5 Star Rating (81 reviews)

Practice

12250 Tamiami Trl E Ste 208 Naples, FL 34113
Telehealth available

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13005 Collier Blvd

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Patient Favorite Award

Dr. Portu is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Portu's Reviews

Likelihood to recommend Dr. Portu

4.5
81 ratings, 44 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
2%
2%
1 star
10%
10%

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The best. Great service. Great staff. Beautiful
Great service & great staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Norm LeBlanc – Nov 14, 2024
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Dr. Portu & Melissa McNeal, APRN are exceptional!
Telehealth
Melissa McNeal, APRN, ARPN is an outstanding health care provider and professional. My wife and I have been seeing Melissa as our Primary health care provider for years and we always feel comfortable, confident, and assured in her expertise, thoroughness, and care. We highly endorse and recommend Melissa for anyone seeking quality, first-class health care in the Naples area.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pat Campbell – Nov 02, 2024
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Great Team
A well managed practice. Always professional and responsive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trudi Bailey – Sep 20, 2024
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Everyone was very professional, facility was spotless, beautifully decorated and designed. Staff were very friendly and made you feel at ease. Medical professionals asked appropriate medical questions and explained carefully all concerns and recommendations. I would highly recommend this medical clinic.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don – Jul 16, 2024
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Outstanding practice group
Very professional . Explains all matters and discusses treatment in an informed , common sense manner . Staff is courteous and attentive . Melissa is exceptional .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2024
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Dr.Portu and Melissa McNeil
I’ve seen both Dr.Portu and Melissa many times and never have I ever left second guessing their evaluation of my issues. They are both great people who really listen and have shown great care for me. And if I’m out of town the Telehealth has always been really helpful for me on several occasions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Steve – Apr 04, 2024
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EXCELLENT PROFESSIONAL CARE
Telehealth
Had a telemed call with Dr Portu about a possible concussion. He listened carefully, then clearly explained options. He’s clearly very knowledgeable and has a comfortable but professional style.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
David Shelton – Jan 19, 2024
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Melissia
Cleanliness of the facility, the staffs greeting. Melissa was very though in her explanations and took ample time listening to my concerns. I felt she was concerned for my well being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron S – Dec 22, 2023
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Excellent
The staff is professional , yet friendly. Melissa was very thorough and competent. My husband and I were very pleased with our first visit!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CMC – Aug 25, 2023
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Excellent Physician, Wonderful Office
First, it is the nicest, most comfortable, clean, and relaxing medical office I've ever been to. Dr. Portu is a very bright, knowledgeable, caring and thorough physician. He communicates very well. He listens closely to you and answers questions and concerns very well. Dr. Portu follows up very reliably and promptly. The office staff is also very good.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
William – Jul 14, 2023
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Compassionate and caring Dr
Listens and treats you like family and follows up
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 22, 2023
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Good luck on the move to Manatee Rd.
You’ve always been professional and we appreciate the support you and Melissa have given us over the past 10 years.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Ron & MaryEllen – Jan 20, 2023
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Dr Portu
Had an appointment today got there. The staff was excellent they took great care of me the physicians assistant Melissa was excellent. I would not even consider going anywhere else. They are great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan 12, 2023
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Excellent Physician!
Dr Portu and his NP Melissa are excellent at listening to the patients issues and helping them resolve them. The support from these practitioners are a rare find and I totally recommend them!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Wendy,RN ( and patient) – Jan 03, 2023
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A doctor that can be called a doctor!
Courteous, Professional demeanor. He LISTENS to you and takes his time with you. Shows humanity and compassion- I love Dr. Portu and his staff.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Nancy C – Dec 31, 2022
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Don't hesitate...
To become a patient at Shoreline Physicians Group. Excellent caring staff. I havw never had to wait past my appointment time to see Dr. Portu or Melissa.
What went well
No results
What could be improved
No results
Helpful
EEJ – Dec 31, 2022
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Great Doc & AMAZING NP
Melissa McNiel is thoughtful, timely and caring. She knows just what I need. Can’t say enough about this practice. They are no nonsense when addressing issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ana – Aug 18, 2022
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A GEM IN SOUTH EAST NAPLES.
GREAT OFFICE. I REALLY LIKE THEM BOTH BUT I SEE MELISSA MOSTLY. SHE IS AWESOME AND I FEEL LIKE THEY HAVE MY BEST INTEREST. HIGHLY RECCOMMEND. THE STAFF IS VERY FRIENDLY AND HELPFUL.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
G PAXSON – Jun 30, 2022
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Dr. Portu
Wear a mask. It's mandatory! It's alwas a positive experience visiting Dr. Portu. I will be returning.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Michael Alexander – Jun 10, 2022
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Both Dr Portu and NP Melissa McNeil are wonderful. Both very kind, compassionate and caring! Very blessed to have them both on our side! The staff is the very same also! Great team to have!!! Thanks so much to everyone at Dr. Portu’s!!!
What went well
No results
What could be improved
No results
Helpful
Richard P – Jun 01, 2022
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About Me

care philosophy

Our goal is to provide our clients with the highest quality health care available today.

Our reputation is based on a true concern for our patients' well-being and our ever-expanding knowledge base and skill sets. We are a motivated...
read more

biography

Dr. Portu has called southern Florida home all his life. He was born and raised in Ft. Lauderdale and went to college and medical school in Miami. His family has vacationed in Marco Island since he was a toddler, and it was only...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Jackson Memorial Hospital University Miami

    Residency Hospital
  • Jackson Memorial Hospital

    Internship Hospital
  • University Of Miami Miller School Of Medicine

    Medical School, 2006
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Internal Medicine
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Portu is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Cohen Concierge PLLC12250 Tamiami Trl E Ste 208 Naples, FL 34113
    1
    • Call
    • Fax
    • Hours
      • Mon: 10:00am - 5:00pm
      • Tue: 10:00am - 5:00pm
      • Wed: 10:00am - 5:00pm
      • Thu: 10:00am - 5:00pm
      • Fri: 10:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions
    Carlos Portu MD PLLC950 Manatee Rd Naples, FL 34114
    2

    Affiliated Hospitals

    • Naples Community Hospital

      350 7th St N
      Naples, FL 34102
      Recipient of 73
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    • Physicians Regional Medical Center Pine Ridge

      6101 Pine Ridge Rd
      Naples, FL 34119
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality