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Dr. Carla Neal-Haley, MD

Dr. Carla Neal-Haley, MD

Internal Medicine*
30+ years of experience

Dr. Carla Neal-Haley, MD is an internist in Smyrna, GA and has over 30 years of experience in the medical field. She graduated from University of Pittsburgh School of Medicine in 1991. She is affiliated with Wellstar Cobb Medical Center. She is accepting new patients.

2.5 Star Rating
Based on 50 reviews 2.5 Star Rating (50 reviews)

Practice

3903 S Cobb Dr SE Ste 225 Smyrna, GA 30080

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Dr. Neal-Haley's Reviews

Likelihood to recommend Dr. Neal-Haley

2.5
50 ratings, 9 with a written review
5 star
32%
32%
4 star
2%
2%
3 star
2%
2%
2 star
14%
14%
1 star
50%
50%

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Primary focus is teaching students.
The entire practice seems to be students with little to no experience. For Rx, no refills bc she requires a visit every three months so she gets paid. Physical took 3.5 hours…10 min with student and 10 min with dr. The rest was waiting…and waiting…and waiting. Zero communication. Her card states Medical Director… not physician. This doctors practice is NOT well managed.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Apr 18, 2024
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Review for Dr. Neal'Haley
I WOULD NOT RECOMEND THIS DOCTOR! I made an appointment for a physical at 3:00 pm. I arrived at 2:45 pm. The staff brought me to a room and the Nurse Practitioner (STUDENT) gave me my physical, which took 1 1/2 hours. The Nurse Practitioner (STUDENT) advised me the Doctor will be in shortly. I waited until almost 6:00 pm and the Doctor NEVER came in the room to go over test results, any findings from the Nurse Practitioner (STUDENT) ! NOTHING! My husband and I WALKED OUT AND LEFT!!! Four days later, no one from this doctor's office called to apologize or go over my lab results! TERRIBLE AND UNPROFESSIONAL!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Feb 03, 2022
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Dr. Neal-Haley has been my doctor for over 25 years and still drive over 1hr to see her! She is also my son's Pediatrician and he's now 22 yrs old. She is kind, competent, and know we're always in good hands under her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
KE – Feb 27, 2020
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Awful office! The doctor is always on her phone talking loud in the office. Nurse Christine misdiagnosed my daughter for 2 years! She was totally dismissive of my concerns. I finally ended up taking my daughter to another doctor she found the problem immediately! My daughter ended up having to have surgery. The doctor said that this could have been avoided and treated with medication if it had been properly diagnosed in the first place. Do not take you children to this place!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
K. johnson – Dec 07, 2019
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Every time I go I never get her I always get the nurse I’ve seen her probably 3 times and I’ve been going for almost 4 years now I haven’t seen her at all this year
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Random child – Sep 17, 2019
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LOVE Dr. Neal-Haley (& Christine) - but admin staff is HORRIBLE/rude. Nurse tells you she'll call w test results, but the receptionist says you have to make appt to get test results. Office hrs on website (2013 copyright date in 2017) are different from msg on the phone. My daughter was given bloodwork and chest x-rays - the test results took so long to come back that she had recovered by then & diagnosis was meaningless. Repeated promises of callbacks re: ins didn't happen for MONTHS.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Smyrna, GA – Aug 03, 2017
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I have Always had good service by Dr Haley's office. I have seen the Christine Wasilewski, as well as Dr. Haley, and have been received well each time and promptly. They have both gone over and beyond the call of duty and i would recommend them to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia Dennison in Atlanta – Oct 11, 2016
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I scheduled an appointment with Dr. Neal-Haley to have a refill on my high blood pressure prescription. After a horrible experience of not being acknowledged by anyone on the staff for at least 30 mins I was finally called back and by this time my blood pressure was 168/89. I never saw Dr. Neal-Haley although the PAC in training was very nice. As of the writing of this review, no one from Dr. Neal-Haley's office has contacted me. I will not be going back to her or recommending her office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
marietta, ga – Jul 25, 2016
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She barely had any time to sit me to go over my results. I've gone several times and each time she was an hour or more late on her appointments.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Anonymous in Atlanta, GA – Apr 06, 2016
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About Me

care philosophy

Genesis Healthcare Associates, P.C. was founded in 2006 as part of a vision that Dr. Carla Neal-Haley had for a high touch, family centered care experience. The vision has evolved to bring us to our current reality: Genesis offers an excellent...read more

biography

Dr. Neal-Haley specializes in internal medicine and pediatrics. She received her medical degree from the University of Pittsburgh School of Medicine in 1991. She completed her residency in internal medicine and pediatrics at Wayne State University...read more
  • Internal Medicine

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Children's Hospital Of Mi|children's Hospital Of Michigan

    Residency Hospital, 1996
  • University Of Pittsburgh School Of Medicine

    Medical School, 1991
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Office3903 S Cobb Dr SE Ste 225 Smyrna, GA 30080
1

Practice

Nutrition Concepts Consulting3200 Highlands Pkwy SE Ste 250 Smyrna, GA 30082
2