Dr. Brian Pugh, DO
General Surgery*
Dr. Brian Pugh, DO is a general surgeon in Sevierville, TN. He is affiliated with Leconte Medical Center. He is accepting new patients and telehealth appointments.
4.4 Star Rating
Based on 13 reviews 4.4 Star Rating (13 reviews)
Practice
744 Middle Creek Rd Ste 210 Sevierville, TN 37862Telehealth available
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At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Trustworthy
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Dr. Pugh's Reviews
Likelihood to recommend Dr. Pugh
4.4
13 ratings, 9 with a written review
| 5 star | 85% | 85% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 15% | 15% |
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Dr. Pugh treated my father with great respect and dignity. He is a wonderful surgeon and a Dr who is very genuine and kind. Our experience with him was exceptional!
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
The Hauser Family – Apr 25, 2021
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I went to Dr. Pugh to get my gallbladder removed he told me I was too fat to do surgery on and refused to discuss anything else with me. He acted like I was wasting his precious time. I went to UT and they treated me with respect and dignity.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Zenslayed – Nov 26, 2019
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From the day I contacted Dr. Pugh's office his staff kept me informed as to the procedure and called me with any questions that I had. I can not say enough about Dr. Pugh's staff and his bedside manor prior to the procedure
I would not hesitate to recommend Dr. Pugh for any procedure he is qualified to preform.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
1 other person found this helpful
Helpful
Gene H – Nov 09, 2019
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He is a very caring Doctor who spends time explaining things as it goes and is very compassionate as well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Debra Patterson in Gatlinburg, TN – Dec 11, 2018
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Dr Pugh is a awesome surgeon. He cares about his patients. I wrote one review already. I was having a bad day that day. When Dr Pugh is talking was talking to me. He took the time to explain things if I didn't understand it. Very nice and respectful. I have never seen him being disrespectful or arrogant. He explains what he is going to do before he does the surgery. I would defiantly recommend Dr Pugh. He cares about his patients. A lot of compassion for his patients.Thank you Dr Pugh and staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nancy in Strawberry Plains, TN – Jun 20, 2018
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Dr. Pugh is a very compassionate physician that answered every question and did not overstep by making assumptions on the outcome before biopsy results were in. He took excellent care of my father and has the best demeanor. He will now be the physician my entire family will use for procedures.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Carroll – Jul 28, 2017
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Dr. Pugh was tremendous and took excellent care of my wife. It was an emergency surgery and he was great.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sevierville, TN – Feb 06, 2017
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Dr. Pugh is very knowledgeable and treated us with the upmost respect. When you are going through a scary time he is the doctor you want. He thourally explains the procedure and test needed and answered everyone of my questions and concerns. I trust him 100 percent.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jacquelyn in Sevierville, TN – Jan 19, 2017
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Very arrogant and rude along with a "Dr Jeckle & Mr Hyde" demeanor. Will tell you one thing and on the next visit will say something totally the opposite. He called me names and said I was the problem when I tried to explain my horrific experience waking up from surgery and the problems I had with a day surgery nurse.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jane Doe in Sevierville, TN – Jul 24, 2016
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How was your experience with Dr. Pugh?Overall Patient Satisfaction
13responses
Likelihood of recommending Dr. Pugh to family and friends is 4.3846154 out of 5
About Me
biography
Dr. Brian Pugh, DO is a general surgeon in Sevierville, TN. He is affiliated with Leconte Medical Center. He is accepting new patients and telehealth appointments.General Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Edward Via College Of Osteopathic Medicine Virginia
Medical SchoolOhio State University Medical Center
Residency Hospital, 2013
American Osteopathic Association®
American Osteopathic Board of Surgery®
-
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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How patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home3% lower than the national average
81%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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