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Dr. Brian Eisner, MD

Dr. Brian Eisner, MD

Urology*
20+ years of experience

Dr. Brian Eisner, MD is a urologist in Boston, MA and has over 20 years of experience in the medical field. Dr. Eisner has extensive experience in Urinary Calculi & Removal. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 2002. He is affiliated with medical facilities such as Massachusetts General Hospital and Brigham and Women's Hospital. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

55 Fruit St Boston, MA 02114
Telehealth available

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Dr. Eisner is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Eisner's Reviews

Likelihood to recommend Dr. Eisner

3.8
16 ratings, 9 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
6%
6%
2 star
13%
13%
1 star
19%
19%

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bad bedside manner. surgery pusher.
Telehealth
Bad bed side manner. Will gaslight you. Would question whether I ever had kidney stones when I had a CT scan showing the stones and physically had stones I passed in person. Said he’s happy to operate but then would say he’s unsure they’re even there… Mass general has good urologists he is NOT one of them!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jan 03, 2025
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He may be a great surgeon but his follow up after surgery is unacceptable.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
6 others found this helpful
Helpful
D Harrington – May 23, 2024
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Some good, some bad
Doc is personable and will answer questions, but rushed. In terms of stone procedure the doc is fine, but question EVERYTHING. By that, I mean if you get stents, find out if he'll leave the country for 2 months the day after you get them. You also have to schedule your own removals. Before my first procedure I verbally refused a catheter but was given one anyway. I asked about antibiotics but was told they weren't necessary. I fought off sepsis and now have a permanent UTI that's made my life hellish, both from the bacteria itself and from the treatment cipro crippling me for the few years since. I don't blame the doc for that, just for the situation that got me here in the first place. I now spend thousands a year to clean up the damage from the kidney stone procedure, all because I wasn't listened to. So yes, this doc is proficient; but if some aspect seems fishy, be sure to speak up and don't take "standard procedure" as a standard answer.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
18 others found this helpful
Helpful
Apr 11, 2023
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I love Dr Eisner he helped me so much i have horseshoe kidneys and there are barely any drs who specialize in this. He was honest, funny, personable and i highly recommend him !!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 28, 2019
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Dr . Eisner is amazing and very professional with everything.He listens to your fears and works with you and calms your fears. He will explain everything clearly. Dr.Eisner will call you back immediately.Dr. Eisner also has a great team working with him. I personally think there is no better doctor than Dr Eisner so yes I would recommend Dr Eisner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kathleen Whittemore in Brockton, MA – Mar 10, 2017
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A wonderful team .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
East Falmouth, MA – Feb 22, 2017
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Excellence across the board. Kind, thorough, intelligent. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John in Chelsea, MA – Nov 05, 2016
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I think Brian is a competent doctor, but I got a urinary tract infection, enterococcus bacteria from a cystoscopy that probably wasn't necessary. None of the risk were explained and it seemed rushed. I agreed and have had months of hell. When I started passing bloody urine with large painful clots it took weeks to get an appointment. I called repeatedly and finally got his nurse who was defensive and told me what happened couldn't have happened. . It was a frustrating experience .
What went well
  • Listened & answered questions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
19 others found this helpful
Helpful
Jon jennings in Hallowell, Me. – Sep 18, 2016
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Dr. Eisner is approachable and easy to talk with. He is able to connect with you via a reassuring manner and approach. He does not make you feel that your questions are ridiculous. He takes the time to make sure you have all of the information that you need to make good decisions. His staff is gracious and very helpful. He gave me my life back after almost 12 months of painfully battling kidney stones!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
John W. in Shrewsbury, MA – Aug 30, 2016
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About Me

biography

Dr. Brian Eisner, MD is a urologist in Boston, MA and has over 20 years of experience in the medical field. Dr. Eisner has extensive experience in Urinary Calculi & Removal. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 2002. He...read more

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School, 2002
American Board of Medical Specialties®
American Board of Urology®
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Eisner is a Healthgrades Choice provider in Urology

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    Locations

    Practice

    Massachusetts General Hospital55 Fruit St Boston, MA 02114
    1
    (617) 726-3512
    Massgeneral for Children at Newton-Wellesley Hospital2000 Washington St Newton, MA 02462
    2
    (857) 238-3838

    Practice

    Department Of Urology-Boston Clinic165 Cambridge St Fl 7 Boston, MA 02114
    3
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions
    (857) 238-3838
    See all Urologists in Boston, MA