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Dr. Bilal Shanti, MD
Pain Medicine*
Dr. Bilal Shanti, MD is a pain medicine physician in Phoenix, AZ. He is affiliated with Banner Payson Medical Center. He is accepting new patients and telehealth appointments.
4.3 Star Rating
Based on 134 reviews 4.3 Star Rating (134 reviews)
Practice
5051 E Thomas Rd Phoenix, AZ 85018Telehealth available
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Dr. Shanti's Reviews
Likelihood to recommend Dr. Shanti
4.3
134 ratings, 110 with a written review
| 5 star | 81% | 81% |
| 4 star | 2% | 2% |
| 3 star | 1% | 1% |
| 2 star | 1% | 1% |
| 1 star | 16% | 16% |
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Dr. Shanti has treated my sister and me after our car accident, listened to every one of our complaints, and addressed them to the best of his abilities. He was honest with us and ensured we understood everything before continuing with procedures. Dr. Shanti also ensures you feel completely comfortable throughout any procedure and cheers you on through your recovery!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Alyssa B. – Nov 20, 2024
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Dr. Shanti is an amazing pain doctor
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
David C Woods – Jun 27, 2023
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Terrible doc! Do not see him! Beware and stay away!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Disappointed client – Feb 23, 2023
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Dr. Shanti is a great doctor. Very happy with my pain care. Highly recommended and he has lovely staff!
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Barb – Dec 22, 2021
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The wait to see the doctor is long, even once you have an appointment. Bring a long book, a full length movie, or appropriate entertainment while at the office. Getting an appointment is work. The doctor travels a lot to his offices, he isn’t around often. I had an appointment and got a voicemail that they were ‘wondering’ if I could come in early. I called and no one answered. I go to my appointment and the doctor is gone. I was told I could be seen next week, well he isn’t working next week. I got one injection, I had to quit taking NSAID’s, the only medication I was using for pain management. I had my follow up for another, to see how I was adjusting. I quit taking NSAID’s for my next appointment, cancelled. I didn’t resume for my next appointment, but then the doctor isn’t working. My pain level has increased, my frustration is through the roof, and I am finding a different doctor. He may be great but I’ll never know.
What went well
- Explained conditions well
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
3 others found this helpful
Helpful
Long waits, missed appointments – Dec 21, 2021
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The doctor is good, but staff are rude , they don’t smile , they don’t talk , when they answer the phones they are rude , they don’t get you in .
What went well
- Appointment scheduling
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Oct 23, 2021
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If it wasn't for this great Dr Shanti my early results of having Parkinson's would have never been detected. He noticed that I had bad shaking of my hands and sent me to a great neurologist who ran all the tests I needed. I can NOT be more happy to be a patient of this great Dr .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Michael Strobel – Mar 04, 2021
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Dr. Shanti was able to reduce my chronic pain significantly. He is very efficient and knowledgeable. Staff is excellent and it is easy to get in the clinic. He is compassionate and caring.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Linda Huber – Oct 21, 2020
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I have been seeing Dr. Shanti for many years. I am not good with computer and online thing but I decided to write something about this great doctor. He has enabled me to live with comfort and pain-free life. He is compassionate and caring, sweet and humble. I highly recommend him for pain issues.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Susan McGee – Oct 20, 2020
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There is no one better than Dr. Shanti. I have been on pain for years and he got me taken care of. I am very pleased with him.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jennifer Rich – Oct 20, 2020
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I have been seeing Dr. Shanti for 4 years now. He has been an awesome Doctor. He has helped me with my pain issues and needs. I would not go to any other pain specialist other than him. He is compassionate and caring and very kind and gentle. I would refer him to any one who needs help.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Lucy Vasquez – Oct 19, 2020
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Dr. Shanti is an excellent doctor, he is compassionate and kind. I never had any problem with Dr. Shanti. He takes good care of his patients.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Elke Mellick – Oct 19, 2020
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I am very pleased with Dr. Shanti and his clinic. He respects his patients and take good care of them. He got my pain under control with minimal medications. His injections helped me.
What went well
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jose Ponce – Oct 15, 2020
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Dr. Shanti is an excellent pain doctor. I am US decorated veteran and he has helped me a lot with my back pain. His staff is amazing and helpful. I am very satisfied with his care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
anthony webster – Mar 20, 2020
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I trust Dr. Shanti with my life. From Day one, he has always treated with utmost care and respect. I highly recommend Dr. Shanti two anyone in pain.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Naomi Skellett – Mar 13, 2020
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I am totally pleased with the great care of Dr. Shanti. He is thorough, compassionate, and kind. He has very friendly staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Palmer – Mar 12, 2020
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I am happy in my positive change in quality of life. My pain level has significantly decreased thanks to the injections Dr. Shanti gave me. His staff is nice and kind.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Anderson – Mar 12, 2020
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Dr. Shanti is nice, caring and friendly. He is competent and confident in his profession. His staff is very kind and helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Elaine Braginton – Feb 28, 2020
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My first experience with Doctor Shanti was 2 years ago . he took one look at my MRI and said i can not help you no shot will do anything for you only surgery, NO i said i already had 2surgerys . I had already shots from 2 other doctors and they didnt work out . I went back to the states had one more back surgery. came back to Yuma for some reason i felt like i was being pulled to DRShanti saw him for the second time on 2-20-20 so far so good he only did my right side 1threw 5 this is the first time i have not had pain in years ,Doctor Shanti is so gentle i did not even feel the shot.He talks to you about you he cares dont get me wornghe is very streight forward he will pull no punches. You will never go wrong with him . AND ALSO LADIES HE IS EASY ON THE EYES
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Phyllis – Feb 26, 2020
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This Doctor Cares!
What went well
No results
What could be improved
No results
Helpful
Michael J Jones – Feb 11, 2020
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Leave a review
How was your experience with Dr. Shanti?Overall Patient Satisfaction
134responses
Likelihood of recommending Dr. Shanti to family and friends is 4.3134327 out of 5
About Me
care philosophy
Allow me to fight your pain and restore your function. I believe that every modality should be tried to restore your functionality and promote your productivity at its most. I treat every patient the way I want to be treated.biography
Aggressively trained and highly experienced to fight your pain and restore your function. Nobody should live in pain.Pain Medicine
Interventional Pain Medicine
Hospice & Palliative Medicine (Anesthesiology)
Internal Medicine
Anesthesiology
Addiction Medicine Anesthesiology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Helms Medical Institute
2002University Of Texas M.d. Anderson Cancer Center
Fellowship Hospital, 2000Baylor College Of Medicine & Affiliated Hospitals
Residency Hospital, 1999Northeast Ohio Medical University
Internship Hospital, 1996Harvard Medical School (massachusetts General Hospital / Brigham And Women's Hospital)
Fellowship Hospital, 1995Post Doctoral Fellowship
Fellowship Hospital, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
Arabic
French
Spanish
Placebo effect in chronic pain: a fact or a fiction?, 2007
Narcotics Addiction in Chronic Pain: The Definition Controversy Goes On., 2007
Dr. Bilal Shanti Announces New Website http://www.Pain-Arizona.com, 3/21/12
Integrating Placebo Effect in Clinical Practice: Is It Still Too Early?, 2007
Meperidine (Demerol): The Rise and Fall., 2007
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Locations
Practice
Practice
Saguaro Therapy PLC.1695 W 24th St Yuma, AZ 85364
Office4400 N Scottsdale Rd Scottsdale, AZ 85251
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home79%Patients said that nurses always listened to them and explained things well3% lower than the national average
Learn more about how Healthgrades measures Hospital Quality