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Dr. Ashley Keays, DO

Dr. Ashley Keays, DO

Family Medicine*
20+ years of experience

Dr. Ashley Keays, DO is a family medicine physician in Tacoma, WA and has over 20 years of experience in the medical field. She graduated from Nova Southeastern University Dr. Kiran C. Patel College of Osteopathic Medicine in 2004. She is affiliated with St. Joseph Medical Center. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 20 reviews 3.4 Star Rating (20 reviews)

Locations

Keays Medical Group PS

Keays Medical Group PS4961 Main St Ste A Tacoma, WA 98407
1
New Patient?
(253) 366-5859

At a Glance

  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient CarePatients said they had exceptional care at this hospital. See hospitals

Experience Check

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Dr. Keays' Reviews

Likelihood to recommend Dr. Keays

3.4

20 ratings, 14 with a written review
5 Star
55%
55%
4 Star
0%
0%
3 Star
5%
5%
2 Star
10%
10%
1 Star
30%
30%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elsie Jaussaud – Aug 04, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Appointment was rushed
  • Long wait times
Helpful
Feb 15, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanne Daniels – Mar 12, 2021
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jeannie Jones – Mar 03, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ami Hollingsworth – Sep 29, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Raejeana – Jul 07, 2020
It has been an incredible blessing to treat you...Read More
×Post a ResponseAre you Dr. Ashley Keays, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
G Mayes – May 26, 2020
Dr. Keays' Reply –
Thank you!
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Mar 30, 2020
I am truly sorry you had a negative experience at...Read More
×Post a ResponseAre you Dr. Ashley Keays, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
8 people found this helpful
Helpful
Holcomb in Tacoma, WA – Jan 27, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Chelsea – Dec 01, 2017
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Kitsap Peninsula – May 03, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
Tacoma, WA – Aug 17, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Shanyn S in Gig Harbor, WA – May 18, 2016
×Post a ResponseAre you Dr. Ashley Keays, DO?
What went well
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
17 people found this helpful
Helpful
Tacoma, WA – Jan 20, 2016
×Post a ResponseAre you Dr. Ashley Keays, DO?

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About Me

care philosophy

I am a family practice trained osteopathic physician.  Between the holistic philosophy that my education provided and the experience I have had in practice, I have chose to narrow my focus to the sub-specialty of managing solely fibromyalgia...read more

biography

Some history on the recent provider retirement and transition - to address some negative reviews and misunderstandings:

In 2015, Dr Keays purchased the clinic from Dr Bakken, she bought it to exclusively treat patients with Fibromyalgia. ...
read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Valley Medical Center

    Residency Hospital, 2007
  • Valley Medical Center, Renton, Wa

    Internship Hospital, 2005
  • Nova Southeastern University Dr. Kiran C. Patel College Of Osteopathic Medicine

    Medical School, 2004
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • St. Joseph Medical Center

    1717 S J St
    Tacoma, WA 98405
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality