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Dr. Ashley Dao, MD

Dr. Ashley Dao, MD

Ear, Nose, and Throat*

Dr. Ashley Dao, MD is a head & neck surgery otolaryngologist in Austin, TX. She is affiliated with Ascension Seton Medical Center Austin. She is accepting new patients.

4 Star Rating
Based on 12 reviews 4 Star Rating (12 reviews)

Practice

3705 Medical Pkwy Ste 320 Austin, TX 78705

Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Dao with our nearby Head & Neck Surgery Otolaryngologists at St. David's Medical Center.

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Make an appointment at St. David's Medical Center today at
(512) 649-0896.

Dr. Dao is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Dao's Reviews

Likelihood to recommend Dr. Dao

4.0
12 ratings, 12 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Waste of Time and Money
I have Sjogren’s Syndrome and suffer from it’s painful effects. Dr. Dao was completely dismissive about my problem, a swollen, and painful salivary gland. Her exact words were, “Oh I’ve seen worse.” Other than a pill that would increase saliva, she offered no help or advice on how to treat the issue - which I later learned was a blocked salivary gland due to salivary stones. She was arrogant and dismissive. Find another physician - which is what I did.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Juliette – Feb 28, 2024
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An Awesome Physician
Dr. Dao was responsible for managing my sinus route in a transsphenoidal adenomectomy. She was always on top of my care and preparation for the surgery, working well with the remaining team members (neurosurgery, anesthesiology, etc.). The surgery went very well and the outcome so far has been positive. I am also very thankful to her for proactively correcting my deviated septum and other sinus problems that had affected me for years!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Joseph Bannister – Feb 08, 2024
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Dr. Dao has a tendency to speak quite rapidly and often interrupts before you can finish asking a question or explaining your symptoms. I attempted to ask the same question twice, but both times she cut me off mid-sentence and resumed speaking. Due to this communication barrier, it felt impossible to have a meaningful and effective dialogue about my girlfriend's medical condition. Adding insult to injury, we paid a hefty fee for what amounted to only 5 minutes of her time and walked out without any of our questions answered. This lack of effective communication, coupled with the high cost, made the visit unproductive and frustrating.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mason – Sep 30, 2023
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Dr. Doa is fantastic!
What went well
No results
What could be improved
  • Long wait times
Helpful
Mar 31, 2022
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Highly Recommend Dr. Ashley Dao
Dr. Ashley Dao, M.D. is an exceptionally well trained otolaryngologist and gifted surgeon. She can readily convey useful medical information in clear and concise language. Moreover, Dr. Dao's treatment plan delivers results and I confidently recommend her to anyone looking for an otolaryngologist or interested in specialized ENT procedures. Great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Mar 04, 2022
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Dr Dao was AWESOME!!! I tried to set up telehealth new patient appt with Dr Dao, but mom didn't know how to set up & use the link, so Dr Dao called my mom for a phone consult free of charge because she just wanted to help my mom. (Of course I called her office later to make sure the appt was processed bc I definitely didn't want to take advantage of her goodwill.) Dr Dao genuinely cares for the wellbeing of her patients. Our 1st conference call was cut short bc Dr Dao had a surgery patient waiting, but despite being fully booked, Dr found time to call my mom back a 2nd time to make sure all my mom's questions were answered to her satisfaction. Dr Dao has a very warm, caring and calming voice, super knowledgeable about all ENT issues, saw a couple photos and immediately diagnosed the problem. (My mom had multiple issues!) Dr Dao was BEYOND patient with my mom, listening to all her questions, never rushing, never interrupting. Dr Dao is exceptionally skilled at handling & interacti
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
FL – Jun 20, 2020
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Amazing, amazing, amazing doctor! Dr Dao is both me and my daughter’s doctor; I would not trust anyone else! (She’s so good with kids! And I can tell that it’s so genuine!) Dr Dao is passionate and about her patient’s needs. With an excellent bed side manner, she makes her patients feel like they are absolutely taken care of! I am so pleased and grateful to have found this doctor around my area; She will be operating on me next month (Tonsillectomy) and I am worry free as I know she will take a good care of me. She’s knowledgeable and takes her time to listen to her patients needs. She never rushes me out, even on her busiest day! I get so much positive energy from this doctor! You won’t be disappointed with Dr. Dao! (Her assistant Marlyn is also amazing! She is so helpful and wonderful too! - honestly, all of the staff at the office is super nice and efficient as well)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
12 others found this helpful
Helpful
Jiah Kim – Nov 22, 2019
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Professional, informative and nice all wrapped into one. Always a great experience when visiting Dr. Dao!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
AW – Nov 22, 2019
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Showed absolutely no compassion or kindness towards an elderly patient suffering from symptoms that kept lingering for nearly a year. She had no answer or solution, and kept a smug smirk on her face in front of the suffering patient throughout the consultation. This happened at every visit, and she would make the patient feel terrible for being ill just because she was unable to offer a remedy. Never again.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Nov 02, 2019
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Very down to earth and present. Everyone in office was very nice, friendly and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Sherry Woodworth in CA – Feb 25, 2019
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Today was my first appointment with Dr. Dao. I was extremely impressed with her professionalism and apparent expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jim in Hawthorne, CA – Feb 24, 2019
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I had a sudden hearing loss and saw Dr. Ashley Dao at Beach Cities ENTS in Torrance, California on 09/12/2018. She immediately ordered a hearing test. The hearing test showed that my left ear was practically deft. She examined my ears, nose, throat, and neck area. During the course of the medications, I called her and she always returned my calls. On 2nd visit, 09/26/2018, she was very happy and said: “Your hearing is back! You don’t need ear injections.” Dr. Dao is an excellent doctor!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
CA, CA – Sep 30, 2018
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About Me

biography

Dr. Ashley Dao is a board-certified otolaryngologist who is thrilled to bring her talent for compassionate, highly-skilled, patient-centered care to Austin ENT Clinic.

After receiving her bachelor's degree in biomedical science from...
read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • The University Of Texas Health Science Center

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Dao is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Practice

    Childrens Ear Nose & Throat Center3705 Medical Pkwy Ste 320 Austin, TX 78705
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Practice

    Dianne S Cheung MD Inc20911 Earl St Ste 340 Torrance, CA 90503
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 7:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 4:00pm
      • Sat: 8:00am - 12:00pm
    • Directions