Dr. Arti Patel, MD

Internal Medicine*FemaleAge 54

Internal Medicine*

Dr. Arti Patel, MD is an internist in West Chester, PA. She is affiliated with Chester County Hospital. She is accepting new patients and telehealth appointments.

Dr. Arti Patel, MD

Practice

795 E Marshall St Ste G2 West Chester, PA 19380
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Areas of Expertise
    Dr. Patel specializes in the areas of Diabetes, Metabolism & Endocrinology & Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

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Dr. Patel's Reviews

Likelihood to recommend Dr. Patel

2.4
13 ratings, 12 with a written review
5 star
31%
31%
4 star
0%
0%
3 star
0%
0%
2 star
15%
15%
1 star
54%
54%

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If and when you are able to get to Dr. Arti Patel, she is an outstanding doctor who is willing to listen and very patient oriented. Getting access to her is a nightmare! Don’t bother to call for information. The automated office answering support drives one to use voicemail messages with a promise to return the call. This return call may take from one to three weeks and may require multiple follow up calls to get one return call. Waiting in the queue is frustrating and frequently useless. I have waited two and a half hours in the queue to no good end. If Dr Patel were not so extraordinary, I’d be elsewhere in a heartbeat!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Clark – Feb 06, 2025
Hi Clark, thank you for your feedback. We... Read More
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She doctor who cares for her patients.
She's an excellent endocrinologist
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Boyd – Jul 07, 2023
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Unhelpful office staff and strange policy
Office staff is terrible and did not let me switch from Dr. Patel to another doctor, saying “we have a new policy in which we won’t switch your doctor once you’re a patient with a doctor in our service.” I’ve never heard of such a thing and it suggests many others are trying to switch as well. Patel’s first treatment of excess weight is to push weight loss medications instead of encouraging a healthier lifestyle- same with cholesterol.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
Helpful
Apr 17, 2023
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the best!
Her exams are extremely thorough and all questions are answered.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2022
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Worst doctor I have ever been to! I have only been twice! She didn’t listen at all and she changed my daily routine medications and I was feeling bad after that, so I told her she didn’t listen, so I called my previous endocrinologist which is an hour away, he told me to come in for blood work. I did and he changed my medications back to the way they were and I felt better. I went back to him I would rather drive an extra hour than see Dr. Patel! My blood pressure was out the roof!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
John in Chester County – Sep 01, 2018
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This doctor is a joke she is so rude and does not listen my father in law almost died after she changed his medications and gave him a shot. She needs to go back to school. We have another endocrinologist in Paoli I highly recommend. And the office staff is rude and the wait time to be seen is so horrible. We had to wait almost an hour.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Steve in West goshen , PA – Aug 04, 2018
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Arti Petal is a terrible doctor as many of the other reviews are saying! She just sends patients in circles with 4 months in between appointments all while waiting for important results. Petal ignored the patient when he said he was experiencing chest pains and numbness in the feet, after complaining to the front desk, she called to fix the situation only to hang up on me. Extremely unprofessional. Finding a new doctor immediately.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Alexandra DiTomaso in Chadds Ford , PA – Jul 13, 2018
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I had a great experience with Dr Patel. She was kind and very knowledgeable about my Thyroid/Parathyroid issue. She took the time to explain it all to me and knew exactly how to proceed with tests and treatments including putting me in touch with the best surgeons, all in a timely manner. I look forward to my ongoing relationship with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
West Chester, PA – Jan 26, 2018
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Could not answer my questions. Very dismissive of my issues. Would give zero stars if I could.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Parkesburg – Dec 05, 2017
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The staff is professional and they acknowledge you right away. The nurse is very friendly and helpful. Unfortunately, the same cannot be said about Dr. Patel. She makes you feel rushed, doesn't conduct a thorough medical history, and doesn't try to explain why she wants you to follow a certain treatment. I am switching to another doctor and will not follow up with her. Don't waste your time with her, wait to get an appointment with a better more qualified doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
R.W. in Ridley Park, PA – Apr 09, 2017
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Absolute worst doctor ever, doesn't listen to your concerns, just trys to get you out of the office as fast as possible. would not recommend to anyone, choose another doc at the the Westchester location, like Bruno, he was very nice. Also front office staff was very rude.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
West Chester, PA – Apr 06, 2017
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Dr.Patel was patient,knowledgeable and kind. She took over an hour with me and made me feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
New – Dec 29, 2016
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About Me

biography

Dr. Arti Patel, MD is an internist in West Chester, PA. She is affiliated with Chester County Hospital. She is accepting new patients and telehealth appointments.
  • Internal Medicine

  • Pediatrics

  • Pediatric Endocrinology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • George Washington University School Of Medicine & Health Sciences

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Gateway Endocrinology795 E Marshall St Ste G2 West Chester, PA 19380
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Chester County Hospital

    701 E Marshall St
    West Chester, PA 19380
    Recipient of 44
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality