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Dr. Archana Rastogi, MD

Dr. Archana Rastogi, MD

Family Medicine*
35+ years of experience

Dr. Archana Rastogi, MD is a family medicine physician in Huntsville, AL and has over 35 years of experience in the medical field. She graduated from KANPUR UNIVERSITY / G.S.V.M. MEDICAL COLLEGE in 1987. She is affiliated with medical facilities Crestwood Medical Center and Huntsville Hospital. She is accepting telehealth appointments.

3.5 Star Rating
Based on 33 reviews 3.5 Star Rating (33 reviews)

Practice

5107 Moores Mill Rd Huntsville, AL 35811
Telehealth available

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Dr. Rastogi's Reviews

Likelihood to recommend Dr. Rastogi

3.5
33 ratings, 8 with a written review
5 star
55%
55%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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Zero bedside manner, Don't waste your Copay!
Telehealth
We have been patients here for convenience the past couple years. We rarely see Dr. Rastogi but her NP is GREAT! Dr Rastogi is very DRY and dismissive to any real problems. When presented with mental health issues her words were 'do you want to take something about it or talk to someone about it' Also myself being diagnosed with an autoimmume disorder you would think that your primary care physician would try to work you in when you have cold and flu symptoms but I had to call up repeatedly to even get a 'virtual' outdoor visit. The office parking lot was empty. Her front counter staff is RARELY helpful. There is one named Christy(?) that is always sweet and offers help but this past year of 2024 whoever is manning the phones just cannot be bothered with questions and will just try to have you book another appt to just have a simple question answered. Working in the customer service industry this absolutely baffles me why people would treat patients like this. Avoid this place.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
E. – Apr 20, 2024
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Unloyal to Long Term Patients
After being a patient for over 10 years, Dr Ristogi would not call in 5 days of meds to get me to my next appointment. The med I need wasn't placed on the same refill schedule as my others which makes me run out a week earlier than the others. All I asked for is a small supply until my appointment and they refused a 10 year patient plus they told me to visit Urgent Care and obviously not concerned about losing a long term patient. I'm VERY disappointed in the patient loyalty at Chase Medcare and DO NOT recommend them to anyone.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Disappointed Patient – Oct 25, 2022
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Zero
That office does not know what their doing and very rude. We’ve had referrals for specialist where they don’t agree with primary cares treatment. Receptionist is the rudest person ever.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Nancy Santos – Jul 23, 2022
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Extremely rude staff
The office made us wait 3 days for a “sick” appointment for a minor. Then refused to treat him after they mismanaged the appointment from the beginning and I was told the fee was $100 without insurance. They turned him away when he did not have the cash on him to pay for “tests” that we didn’t know to expect. Even though I was very clear he had been exposed to the flu from the beginning. The staff was extremely rude and yelling at him for not making the appointment for a sooner date when they said that that was the first available. I even called the next day to confirm and check for cancelations.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Mar 09, 2022
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Periodic visits for multiple age, lifestyle related issues. Dr. Rastogi has been my family physician for years. Always listens, very approachable, stays up on current medical issues. She and her staff are always friendly and professional.
What went well
No results
What could be improved
No results
Helpful
Apr 16, 2019
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Has been taking care of our family !! Love her ,, She the kind of Dr if she doesn’t know what’s wrong ,she will Send you to a specialist, and I so like that about her ,,.. she treats my sons also , their just not that sick ,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rebecca Underwood in Newmarket , AL – Jun 09, 2018
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Dr. Rastogi is a knowlegeable caring Doctor. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve in Gurley – Mar 30, 2017
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Dr. Rastogi listens to symptons...is quick in a correct so far.....diagnosis. She is a brilliant diagnostican in my opinion as a patient and RN. I like that her office has lab and xray right there. She even shares a little bit about herself. ?? I really like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Juli Hogan-Valley in Huntsville, AL – Jan 21, 2017
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About Me

biography

Dr. Archana Rastogi, MD is a family medicine physician in Huntsville, AL and has over 35 years of experience in the medical field. She graduated from KANPUR UNIVERSITY / G.S.V.M. MEDICAL COLLEGE in 1987. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kanpur University / G.s.v.m. Medical College

    Medical School, 1987
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

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Locations

Practice

Chase MEDcare5107 Moores Mill Rd Huntsville, AL 35811
1

Affiliated Hospitals

  • Huntsville Hospital

    101 Sivley Rd SW
    Huntsville, AL 35801

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Crestwood Medical Center

    1 Hospital Dr SW
    Huntsville, AL 35801
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality