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Dr. Ann Kelly, MD

Dr. Ann Kelly, MD

Family Medicine*

Dr. Ann Kelly, MD is a family medicine physician in Mount Pleasant, SC. She is affiliated with medical facilities East Cooper Medical Center and Roper St. Francis Mount Pleasant Hospital. She is accepting telehealth appointments.

3 Star Rating
Based on 5 reviews 3 Star Rating (5 reviews)

Practice

1200 Two Island Ct Unit E Mount Pleasant, SC 29466
Telehealth available
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Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

3.0
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
40%
40%
1 star
20%
20%

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Been with her for years
Dr. Kelly has been a constant reliable source in all my health affairs. I have never felt rushed when I speak to her and always feel very informed on the latest information on whatever topic I’m bringing up. I have referred her to many and appreciate that she is staying apprised of the latest developments in the medical world. Someone would be hard pressed to find a Doctor these days who is so readily available in many ways.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Rickell – Jun 18, 2024
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Overall Care
I have been with Dr. Kelly for approximately 3 years. The first year I felt like she had time to discuss my issues and her staff answered the phone and were responsive. Now (2023-2024) you will never get a person to answer the phone and they will call you back when you leave a msg. They will NOT refill a prescription if you need to schedule a yearly, even when you tell them you are going on vacation and will schedule when you come home, or ask to give you a 30-day supply of a medication you have been taking most of your life (cholesterol). I am leaving her and moving to someone who I feel will attend to me much better. They don't care whether you get your medication, only that you make an appointment at that year mark.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Patti876 – May 07, 2024
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She is through thoughtful and a very good Doctor.
She is thoughtful and thorough. Very good Doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Beford – Oct 14, 2023
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Over billed, and no return calls
Dr Kelly showed zero passion on my first visit. Scheduled a telehealth visit for Covid and was billed $290 for a 5-minute call. Left many messages about the bill and never got a phone call returned. They quickly sent the bill for colllections. I paid the bill but won’t be going back. Just know this is a multi-location large practice with one thing in mind-$$$$$
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 18, 2023
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She was okay not personable at all
I had higher expectations based off the reviews, but Dr. Kelly was definitely not personable with me I honestly just felt like another patient. Not sure if it’s because of the color of my skin but she barley smiled, she was very short with her responses, and overall the vibes were weird and just off even with the nurse. The only person who was personable and friendly and didn’t give off weird vibes was the receptionist. She didn’t even tell me bye or anything like she did the previous patient that I heard her talking to. The way she talked to her vs me was like two totally different Dr. Kelly’s. I will be back to give her a second chance but if it’s the same I definitely won’t be back! I drove an hour which makes me upset.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 01, 2023
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Know Before You Go

About Me

biography

Dr. Ann Kelly, MD is a family medicine physician in Mount Pleasant, SC. She is affiliated with medical facilities East Cooper Medical Center and Roper St. Francis Mount Pleasant Hospital. She is accepting telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Palmetto Primary Care Physicians LLC1200 Two Island Ct Unit E Mount Pleasant, SC 29466
1
(854) 444-7676
Palmetto Primary Care Physicians LLC5325 Appian Way North Charleston, SC 29420
2
(843) 552-0400
Palmetto Primary Care Physicians LLC710 Rabon Rd Columbia, SC 29203
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions
(803) 274-6166

Practice

Ppcp-The Medical Place3020 Sunset Blvd West Columbia, SC 29169
4
(803) 791-5680
See all Family Doctors in Mount Pleasant, SC