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Dr. Angeles Lai Zayas, MD

Dr. Angeles Lai Zayas, MD

Internal Medicine*
40+ years of experience

Dr. Angeles Lai Zayas, MD is an internist in Pasadena, TX and has over 40 years of experience in the medical field. She graduated from University of Puerto Rico in 1981. She is affiliated with HCA Houston Healthcare Southeast. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 66 reviews 4.8 Star Rating (66 reviews)

Internal Medicine of Pasadena

3326 Watters Rd Bldg B Pasadena, TX 77504
Telehealth available
Patient Favorite Award

Dr. Lai Zayas is a patient favorite Internist

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Dr. Lai Zayas' Reviews

Likelihood to recommend Dr. Lai Zayas

4.8
66 ratings, 45 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
2%
2%

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I have been a patient of ers for over 30 years, excellent care, always listens and explains well. Very caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce Leonard – Oct 13, 2024
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Not as good as she claims.
She’s quick at giving you negative answers, calls you names for caring for your loved ones and attacks you for wanting information regarding your loved ones progress and forgets to write her notes. Not caring at all.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Maria Lozano – Mar 19, 2023
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Excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nola Bray – May 28, 2021
Thank you for positive feedback!! It is an honor... Read More
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Yes I recommend Dr. ZAYAS to my friends and family she is the best very caring she been my doctor for more than 30 years I lived in Pasadena Texas then moved to San Antonio Texas and I travel 4 hours just to come see my doctor she is very understanding but most of all she is caring and tells it the way it is
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sylvia Rodriguez – Apr 09, 2021
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She was so reasonable and willing to consider my input. No God complex here.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jeanette M Davidson – Aug 20, 2020
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Dr. Zayas is very interested in the health of her patients and making sure they get the best treatment and care. She is up to date on the latest technology and medicines.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Willard L Quon – Jul 20, 2020
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My whole family uses Dr Lai Zayas and have for many, many years! She is very professional and knowledgeable! We could not ask for a better physician to Care for our family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherri Brewton – Jul 04, 2020
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My visit with Dr. LaiZayas and her office family was great. They all took great care to keep me safe in this time of Coronavirus. Doctor is a no nonsense, incredible Internist who make me feel she really cares about me and my concerns. I am grateful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gloria Harvell – Jul 03, 2020
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i felt very safe/ the office staff was just as friendly and professional as always. I have no fears about seeking treatment with this provider.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 03, 2020
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I love Dr. Lai-Zayas. She listens to my needs and health. Takes care of me. I hope I never have to switch to another doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl Barnes – Jun 30, 2020
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Dr. Lai-Zayas has been my families physician for over 25 years. Her staff is very friendly and helpful. Dr. Lai-Zayas is very thorough and knowledgeable and makes sure we are satisfied with our services and care. She goes above and beyond to care for my family, and for that I’m forever grateful. We love her!!! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Ozuna – Jun 08, 2020
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First visit went very well. Very nice staff, short wait time, and really liked the doctor. Very thorough and knowledgeable and great personality!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 06, 2020
We are so happy to read this positive review. The... Read More
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I have had the good fortune to be a patient of Dr. LaiZayas since 2015. She has always been available when I was ill, and she keeps up with my annual and semi-annual visits with care and consistency. She LISTENS. This is a great trait in a physician. I would highly recommend her, and I am grateful she is my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dorothy Hagan – May 26, 2020
We are so happy to read this positive review. The... Read More
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Having not been to a doctor in many years, I was delighted to find this clinic and this doctor. During the COVID-19 pandemic, I was warmly greeted outside the facility to be screened, then allowed inside the waiting area. I I was called into the exam room very soon after. The nurse was very friendly and relaxed, asking me various questions. Then Dr Lai Zayas came in right on time. The exam took place, we chatted and I was released with 4 referrals for issues requiring specialists. Overall, I'm so happy with my experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 27, 2020
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Always feel that I am in good hands. Staff is always nice and helpful.
What went well
No results
What could be improved
No results
Helpful
Donna Siren – Apr 26, 2020
Thank you for your review! We value our... Read More
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Dr. Lai Zayas has been my doctor for a few years now and I think she is amazing! She is very attentive,caring and listens to all concerns I have! Her NP, Quetzalli Zavala is also wonderful and very thorough! Her staff is great from the front desk girls to the nurses! I would strongly recommend Dr. Lai Zayas to anyone looking for a great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shawnna – Apr 23, 2020
Thank you for the kind words. We will be sure to... Read More
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She is a nice and caring doctor. She listened to my mom's concerns and paid attention to all of her health problems to better help her. My mother loves that she is bilingual.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Great doctor! – Apr 14, 2020
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Excellent doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eichenmuller – Mar 02, 2020
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Experiencing upper abdomen pain, dr Lai Zayas is immediately getting labs and imaging requests done. She takes time to listen to you and asks you questions so that she can work on getting you to feeling better. I’ve been going to her office for over 13 years. I absolutely cherish her. FYI I moved over 80 miles away from her office just over 5 years ago and I don’t mind traveling to see her because she’s that valuable to me. She treated my father up until he passed away and so she knows my family history. I would recommend her practice to everyone. Also, her staff (Especially Gabby & Maria) are always so pleasant and helpful getting me in and out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael Hebert – Feb 20, 2020
We are so happy to read this positive review. The... Read More
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Excellent care. She takes time reviewing your meds and recommendations on future testing.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 11, 2020
Dr. Lai Zayas' Reply –
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About Me

care philosophy

Caring for each patient with empathy and compassion as though they were my family member.

biography

This physician is accepting telehealth visits. Dr. Angeles Lai Zayas was born in Puerto Rico and is a graduate of Universidad Central del Este, where she obtained her medical degree. Dr. Lai Zayas is an established and highly skilled physician...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Francis Hospital

    Residency Hospital
  • Saint Francis Hospital

    Internship Hospital
  • University Of Puerto Rico

    Medical School, 1981
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Lai Zayas is a patient favorite Internist

    Read our methodology

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    Locations

    Internal Medicine of Pasadena

    Internal Medicine of Pasadena3326 Watters Rd Bldg B Pasadena, TX 77504
    1