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Dr. Andrew Lowry, MD

Dr. Andrew Lowry, MD

Family Medicine*

Dr. Andrew Lowry, MD is a family medicine physician in Plano, TX. He is affiliated with Medical City Plano. He is accepting new patients.

3.6 Star Rating
Based on 20 reviews 3.6 Star Rating (20 reviews)

Practice

2200 W Spring Creek Pkwy Ste B Plano, TX 75023

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Dr. Lowry's Reviews

Likelihood to recommend Dr. Lowry

3.6
20 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
30%
30%

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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
William Taylor – Mar 23, 2020
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I went to Dr. Lowry for about 2 years as my PCP and was routinely disappointed. The staff is particularly difficult, indifferent even. The phone situation is awful. They use a bad answering service and they leave the phones with the answering service during the day well past the time the service says you can call back and expect to get to the office. I had regular difficulty getting referrals to specialists: the staff would send the wrong paperwork to the wrong specialist. Just bad.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 31, 2019
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I went to Dr Lowry for a little over ten years. I frequently felt I was getting rushed along. Over the years I felt he wasn't listening to me sometimes. He did not use a computer when interviewing me and only had a two inch stack of my records to refer to. So, usually he asked me the same questions over and over again. He is very conservative when prescribing medications. Finally I had to leave his care. I think it may be time for him to retire.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Plano, TX – Dec 12, 2018
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I have found it very difficult to get through to the office by phone. It seems that they have a lot of phone trouble or I get the answering machine almost every time I call.
What went well
  • Office environment
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 22, 2018
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Dr. Lowry takes the time to listen to what issues I'm having, then discusses the paths forward in an easy-to-understand manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Selena in Plano, TX – Dec 06, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Mary's Medical Center

    Residency Hospital
  • St Mary's Medical Center

    Internship Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Plano Medical Associates2200 W Spring Creek Pkwy Ste B Plano, TX 75023
1

Affiliated Hospitals

  • Medical City Plano

    3901 W 15th St
    Plano, TX 75075
    Recipient of 49
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality