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Dr. Andrea McMurphy, MD

Dr. Andrea McMurphy, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Andrea McMurphy, MD is a head & neck surgery otolaryngologist in Mobile, AL and has over 20 years of experience in the medical field. Dr. McMurphy has extensive experience in Upper Respiratory Conditions. She graduated from University of Alabama at Birmingham in 2000. She is affiliated with Mobile Infirmary. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 34 reviews 4 Star Rating (34 reviews)

Practice

2880 Dauphin St Mobile, AL 36606
Telehealth available

Dr. McMurphy is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. McMurphy specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. McMurphy's Reviews

Likelihood to recommend Dr. McMurphy

4.0
34 ratings, 22 with a written review
5 star
68%
68%
4 star
9%
9%
3 star
0%
0%
2 star
3%
3%
1 star
21%
21%

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Very caring doctor
Dr, McMurphy is very caring. I chose her because my husband was in a lot of pain and I wanted to have someone very kind, knowledgeable and attentive. They had to fit us in as the first second patient of the day. She was wonderful and when our problem end up NOT being an ENT issue, she even called another doctor for us while we waited!. I highly recommend her.J J -November 11, 2024
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J J – Nov 12, 2024
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Canceled my Appt. Said I canceled!
Had an appt with her today. I went online and did all the pre-registration paperwork. When I arrived for my scheduled appointment, they told me I had canceled it and was not on the schedule for today, but they could work me in, but she had a full schedule. This is the second time I have had issues with this doctor at Premier Medical, none of the others. Don't know what the issue is, but I will not be back. Poor management I guess.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
M Manning – Jun 20, 2024
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Efficient, easy to speak with, can ask questions without feeling rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 01, 2020
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Dr. McMurphy has treated both my children and myself. My children love going to see her and she is GREAT with them. She has done surgery for their tubes, adenoids and tonsils- both had great recovery and no complications from the surgery. I have never felt rushed while there nor left there confused on what was going on with me or my children medically. She and her staff are very professional. They have taken my calls with concerns re: my children and fit us in when needed. I like that we can see her at either the Dauphin St location or at the Providence location. I highly recommend Dr. McMurphy.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Amanda S. – May 19, 2020
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I was very disappointed with the service that I received from this doctor. She was very rushed, and wouldn't take the time to explain to me my diagnosis or reason for testing. I had to ask her twice, as she was going out the door. The staff was very nice, and I did have an easy time getting an appointment. I won't be back though.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 12, 2020
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Very pleasant, very professional, and prompt if I may add. Dr.McMurphy is a very thorough and caring doctor. She made sure I had my questions ask during my visit.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
EDWARD O'GWYNN – May 09, 2020
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This doctor nor her staff washed their hands coming into my cubicle nor going out- until my husband brought that to their attention. She was about to put a tube in my ear, already sitting in the chair ready to get started when my husband asked her about it. Then they all started scrambling to wash their hands and put on gloves. There were quite a few children there at the same time as my appointment. Kids carry germs and viruses. Flu is everywhere now. Yet she wasn't washing her hands or putting gloves on. There is something seriously wrong when a medical 'professional' isn't doing these simple things. I won't be going back there.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 21, 2020
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I recommend seeing her at the Providence location. There is less wait time and she spends more time answering questions. However at the office on Dauphin st. I would have given her maybe a 2. She helped my son's ears with an infection but she had me in and out in less than 5 minutes and did not give me time to answer questions. The wait time at this clinic is absolutely ridiculous. I also dislike when you've waited for ever and the dr and staff are talking about their plans for after work and socializing while you continue to wait. So again if you see her go to the Providence location.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 10, 2020
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I will never, ever be back to see Dr. McMurphy. I saw her for chest congestion, sore throat and coughing. She came in the room, didn’t introduce herself, started looking at my ears, nose and throat. Not once listened to my chest after complaining that I felt a lot of congestion there. She prescribed oral antibiotics and oral steroids and walked me out. I didn’t even have time to ask questions. She never told me what her diagnose was. I was so unhappy with her assessment seeing how she didn’t truly examine me fully, I went to see another doctor. I didn’t trust her because she wouldn’t even listen to what I was saying. After a chest X-ray, breathing treatment and couple antibiotic and steroid shots later, I have pneumonia!! I am furious. This is what happens when doctors don’t take time to listen to their patients.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Oct 29, 2019
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My daughter had a hearing test today and there were very nice
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ashley – Oct 19, 2019
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Dr McMurphy was in a big hurry. Today was the first time I met her and she came in quickly, no introduction, no eye contact, no greeting. The whole visit was hurried and before I knew it I was holding my chart and being led out the door. I had to ask her to turn around and go back in the room so I could ask her some questions. She’s not the right fit for me and I will not use her services again. But the office staff and audiologist (Lowe) who gave the hearing test were all great.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Apr 12, 2019
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Worst experience visiting a Doctor. Waited 3 hours for a 3 minute visit. She was extremely un-professional coming from someone who is in the medical field. Very upset from how my visit went with her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
AL – Oct 14, 2018
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Dr. McMurphy was great. She listened to everything I had to say and then came up with a plan of care for me. She let me know the pros and cons of the decision I was making and also made sure that she was available to help me. Plus she was very nice and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Aug 07, 2018
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would recommend Dr. McMurphy to anyone needing an Ear, Nose, Throat specialist. She is very caring and explains any procedures needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Barb in MOBILE, AL – May 15, 2018
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My first visit to Dr. McMurphy was just great. Only waited about 5 minutes before having a hearing test, then seeing Dr. McMurphy in a couple of minutes. She was patient, thorough and gentle. Will continue to see her as needed, and recommend her highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Debra Baxter in Mobile, AL – Mar 08, 2018
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Dry sweet and spends time with you. Have helped me a lot with allergies. Staff is very friendly and always answers the phone promptly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2018
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Very short wait to see Dr. McMurphy. She explained things well. I was in and out quickly with definitive answers. Follow-up plan explained.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 07, 2018
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Dr McMurphy is a very good Dr. She did Endoscopic surgery on me and I had no pain and no problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Biloxi, MS – Sep 01, 2017
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I would recommend Dr. McMurphy to my family members and friends for ENT related issues. She is friendly, discusses the medical issue clearly, and so far has provided me with a plan/path for resolution of my issue.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pascagoula, MS – Aug 04, 2017
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She has seen my son and myself and she is great. She is knowledgeable and gets right to the problem.
What went well
No results
What could be improved
No results
Helpful
Pascagoula, MS – Jun 24, 2017
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About Me

biography

Dr. Andrea McMurphy, MD is a head & neck surgery otolaryngologist in Mobile, AL and has over 20 years of experience in the medical field. Dr. McMurphy has extensive experience in Upper Respiratory Conditions. She graduated from University of Alabama...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama At Birmingham

    Medical School, 2000
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. McMurphy is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Premier Health Management Inc.2880 Dauphin St Mobile, AL 36606
    1
    • Call
    • Fax
    • Hours
      • Mon: 7:30am - 5:00pm
      • Tue: 7:30am - 5:00pm
      • Wed: 7:30am - 5:00pm
      • Thu: 7:30am - 5:00pm
      • Fri: 7:30am - 5:00pm
    • Directions

    Practice

    Dauphin West Surgery Center3701 Dauphin St Mobile, AL 36608
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions
    Office610 Providence Park Dr E Ste 203 Mobile, AL 36695
    3

    Practice

    Mississippi Coast Urology2525 Telephone Rd Pascagoula, MS 39567
    4
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 4:00pm
      • Tue: 9:00am - 4:00pm
      • Wed: 9:00am - 4:00pm
      • Thu: 9:00am - 4:00pm
      • Fri: 9:00am - 4:00pm
    • Directions

    Affiliated Hospitals

    • Mobile Infirmary

      5 Mobile Infirmary Cir
      Mobile, AL 36607
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality