Dr. Andrea Cass, DPM
Podiatry*
15+ years of experience
Dr. Andrea Cass, DPM is a podiatry specialist in Smyrna, GA and has over 15 years of experience in the medical field. She graduated from Kent State University College of Podiatric Medicine in 2006. She is affiliated with Northside Hospital Cherokee. She is accepting new patients.
3.8 Star Rating
Based on 13 reviews 3.8 Star Rating (13 reviews)
Practice
3200 Highlands Pkwy SE Ste 100 Smyrna, GA 30082Make an Appointment
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Dr. Cass is a Healthgrades Choice provider in Podiatry
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- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
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Dr. Cass' Reviews
Likelihood to recommend Dr. Cass
3.8
13 ratings, 11 with a written review
| 5 star | 69% | 69% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 31% | 31% |
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Very satisfied patient
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Connie J. , Ellijay, Ga. – May 01, 2024
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Amazing Experience
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Emily T – Feb 18, 2024
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Poor experience
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jul 28, 2023
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Outstanding . She was professional , knowledgeable, personable, polite and highly empathetic with her listening skill which conveyed to me she was as concerned about my issue as much as I was . Dr Cass immediately diagnosed the origin of my pain and recommended medication for the open scab . I have an appointment follow-up in two weeks .
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 10, 2019
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Dr. Cass repaired both of my ankles. Born with genetically bad ankles, there was a lot to repair. She was patent and kind through the entire 2 year journey. I owe her a huge debt of gratitude. She corrected both feet so I can have a full life moving forward.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 28, 2019
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Dr. Cass has repaired and grafted my left Achilles tendon and will be doing the right side soon. She has been great at explaining exactly what will happen and giving instructions on what to do. Dr. Cass and her assistant Tokara are available and responsive postop when I had questions,concerns or needs. I have been so relieved and happy with this experience.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
melynda – May 14, 2018
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Dr.Cass is very patient and explains diagnosis in a way that makes it easy to understand. The whole staff is super nice. Recommend for any podiatry issue.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 20, 2018
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I went to see Dr. Cass in November for toe pain. She said it might be a fungus and needed to send a sample off to the lab. What I was not told is that the lab was out of network and it would cost $825. Here I am months later and my insurance helped negotiate a reasonable amount with the lab. I paid Dr. Cass's copay the minute I got that bill. Not to mention that I did not even receive a phone call back from Dr. Cass as to the results of the labwork. I had to call and it was negative.
What went well
No results
What could be improved
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Susan in Smyrna, GA – Apr 01, 2017
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Kind doctor who listened!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathy S in Marietta, GA – Nov 30, 2016
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The morning of my 1st appointment, in the middle of my rush-hour commute to her office her practice called to cancel (cancelled all appointments that day). When I asked to come in another day was told she does not come into the office that day. I asked if she was unable to accommodate the inconvenienced patients she cancelled today with make-up appointments on that day. The response was a repetitive, "she never comes in on that day". Very negative & frustrating. Did not go back
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Atlanta, GA – Aug 25, 2016
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Easy to schedule appt, impressive staff, very knowlegeable Doctor with great communication skills.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Danny c. in Atlanta, GA – Aug 12, 2016
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Leave a review
How was your experience with Dr. Cass?Overall Patient Satisfaction
13responses
Likelihood of recommending Dr. Cass to family and friends is 3.7692308 out of 5
About Me
care philosophy
Dr. Cass joined Foot and Ankle Reconstruction of North Georgia in 2021. She has been practicing in the Atlanta area since 2009. Dr. Cass specializes in reconstructive foot and ankle surgery, with a special interest in pediatric reconstructive surgery....read morePodiatry
Podiatry Sports Medicine
Podiatric Surgery
Podiatric Foot & Ankle Surgery
Pediatric Podiatry
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Dekalb Medical
Residency Hospital, 2009Kent State University College Of Podiatric Medicine
Medical School, 2006
American Board of Foot and Ankle Surgery®
American Board of Foot and Ankle Surgery
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Foot Surgery†
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Reconstructive Rearfoot/Ankle Surgery†
†Self designated
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Locations
Practice
Practice
Practice
Practice
Foot and Ankle Reconstruction of North Georgia PC970 Woodstock Pkwy Ste 200 Woodstock, GA 30188
Affiliated Hospitals
- Recipient of 13
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
84%Patients would recommend the hospital to friends and family19% higher than the national average
Learn more about how Healthgrades measures Hospital Quality