Dr. Anastasia Bakoulis, DO

She is the best surgeon The staff was excellent Could not ask for anyone better than her

My daughter WAS a patient of Dr. Bakoulis. She has a cardiac history including prior open chest surgery for corrected transposition of the great vessels, pacer/aicd and stroke history with subsequent seizures. Because of this history, relatively simple ailments can become quite serious in a short period of time. Dr Bakoulis treated my daughter several months back for breast infection that needed to be drained and antibiotics to be prescribed. This infection returned and was on her left breast in very close proximity to her pacer implant. It was red, swollen and very painful. Dr. Bakoulis was contacted, but did not respond that day. The following day I contacted her office and spoke to her nurse, who informed me she would personally contact Dr. Bakoulis and would call me back by the end of that day. Never heard back from anyone. This is now 3 days with no response. We had to contact our daughter's cardiologist who was incensed at the total lack of care and very concerned that the infection would make contact with her pacer and travel down the wires directly to her heart.He arranged for an infectious disease doctor and surgeon from Northwell health to immediately treat my daughter. I do not care what Stony Brook says in response to this post. There is ABSOLUTELY no reason for this total lack of care, concern and obligation. It is just SHAMEFUL.

First time I went to Dr Bakoulis it was by a referral. She was great, I thought. I had a breast abscess. It was drained by the doc who referred me to her but as I had had 3 prior abscesses I wanted to see a specialist. WRONG. She was so nice my first appt, I had a followup appt I'm a few months. A month BEFORE my appt I got another breast abscess. We emailed her (as my mom works at the hospital), and that was how we communicated. She NEVER responded. We called the office and were told they would contact her and call us back. NO RESPONSE. I was having a good deal of pain and indicated it on both communications, and NOT A SINGLE CALL, antibiotic or empathy. AFTER saying I was going to someone else and how disheartened I was, she called. At the time I was already at another doctor's office and was drained and given an antibiotic within an hour.. She offered an appt for the next day. Mind you it would have been THREE days of pain. Don't make my experience be yours.