Dr. Amir Alavi, DO

Dr. Franklin rudeness & unprofessionalism

Dr Alavi is great. His office staff, not so much. They don’t answer the phone. If you do get to talk to someone, they will take a message and you never get a callback. And don’t bother to leave a message on the recording, you won’t get a callback. I don’t like to say any thing bad about his PA, she is great..when she is there. She is either running late or out for some reason. The last two months she was not there for my appointment and I really needed to talk to her.

Dr Alavi is a wonderful dr However his staff is HORRIBLE, rude, unprofessional, dismissive, incompetent, aggressive, vindictive! One person in particular is Bookie. Under dr’s orders I came in to drop off a urine sample before my actual procedure in Plano. Bookie was dismissive , rolling her eyes at me, unwilling to listen and cooperate, I took matters into my own hands. I took a urine sample myself. As I turn to leave, she says “I have a 15k outstanding balance she’s canceling my procedure appointment” I didn’t two days ago’s. How can I suddenly? I contacted Ins. it wasn’t 15k but did have a balance, because THEY never updated one of my ins. companies. Myself and ins. spoke to BOOKIE and their billing dept several times for resolution. Bookie won’t give us pertinent info And keeps sabotaging resolution to this day. I have proof of this from my ins. I hope he becomes aware of ALL before his reputation and practice is completely ruined PS he just resigned from being my DR

BAD doctor. Cut off self-pay patients abruptly, refused to give me even a partial refill on my meds to get by while finding a new doctor, causing excruciating pain to return and spikes in blood pressure. His office staff is unbelievably rude & inhumanely disrespectful. Chronic pain patients are NOT addicts, (addicts are incapable of complying with doctors orders & abuse drugs, while CPP’s do comply & CAN control our medication use/follow doctor orders) we merely have physically painful illnesses! We deserve dignity & respect.

*Beware* pill mill turned shot and procedure mill. Dr Alavi has stopped caring about his patients and care only about making money. Drastically reducing medicine to force patients to have procedures and “offering” other UNSOLICITED therapies such as massage, and vein specialists that suggest to immediately go have more tests and more procedures. When you tell the Nurse practitioner the procedures don’t work they don’t listen. Is it possible there is ANOTHER PROBLEM? A new nurse practitioner will see you everytime and is even more heartless as the next. Oh yeah and they bill for things that weren’t done. If you want to waste time and money this is the place to do it.

Dr. Alavi has been my doctor for almost 8 yrs, and I would NEVER choose to see anyone else. I have dealt with chronic pain issues , since I was a teenager and now I am 52. He is the 1st doctor to really listen to my issues and give me ALL options to help relieve my pain and give me a better quality of life! He truly cares for his patients and it’s not about just giving out prescriptions, like so many other doctors I have seen over the past 35-+yrs: When needed, he thinks out of the box, to find the best procedures, therapies, medications (if YOU choose) and goes above and beyond to make sure his patients get the care they deserve and need. Some people have claimed that phone calls are never returned, and that is just NOT the case. Yes, sometimes it is difficult to get the phone answered, because of the many patients in the office, who need them & deserve to get the time reserved for them by appointment, but I have ALWAYS received a call back, when I have left a message!! He’s the BEST!

Even though the staff is "apparently" to busy to answer and return calls (which is very frustrating) I will not change Dr's because Dr. Alavi is the most attentive and concerned Dr. I've ever had. He's very professional yet concerned and helpful.

Has been my pain management Dr. since my major neck surgery. Takes the time to talk to me about when and what causes my pain. And now we are working on weaning me off of the pain killers except after physical therapy, traveling for work (hotel beds and Pillows are crap), the occasional round of golf with my new easy light swing.

Dr. Alavi was the most amazing doctor I’ve ever seen. He’s a great listener, he’s calm and attentive. I seen him for 3-4 years. I appreciate him very much.

Great doctor! It’s the staff that needs to be changed!!They DO NOT answer the phones nor return phone calls

Great doctor who listens and doesn’t make you feel like just another sheep going through his office. He is present and listens. I’m so very grateful

Dr. Alavi has overmedicated a relative to the point that she is addicted and misusing her pain medication. Who needs 180 Percocet a month while being prescribed Ambien, Xanax and Dilaudid? We complained in May of 2017 expecting him to take some responsibility to "first do no harm". He did not comply. So 8 months later my relative is delusional, incoherent, clumsy and unaware of her surroundings. She refuses to get the help she so desperately needs because she doesn't know she has a problem.

Excellent doctor! Been going to him for 5 years +. Great communication and bedside manner very thorough and spends time with you. I highly recommend him!!

Dr. Alavi has been instrumental in helping me to deal with fairly debilitating, chronic discomfort. His manner is professional and soothing and his knowledge, outstanding. He, and his team are on-time, courteous and thoughtful. My quality of life has improved exponentially, due to Dr. Alavi's care. I am honoured to recomend him.

Just had a procedure done by Dr Avali on Sep 16, 2016 and I think he is the best doctor there is to help with the problem I have suffered with for over five years. He is very caring about what was going on about my problems, and giving me the best options for less pain with my body. Nancy G

I feel very comfortable with Dr. Alavi and the decisions he makes and procedures that he suggests and performs. My husband has been seeing him for over a year, and I just recently started seeing him in order to try to prevent having another spinal surgery. He listens and truly cares about his patients.

He listens and responds to questions and concerns. He doesn't make me feel he is rushing to get to the next patient. He is very thorough when explaining the options and possible outcomes.