Dr. Alfred Cook Jr, MD

Nobody answers the phone, I left a voicemail requesting an appointment, the recording indicated a call back should be expected in 3-5 days. I got that call 22 days later after making an appointment with a different surgeon due to the lack of response from this office.

Office will not answer calls, will not return calls, very unresponsive and uninterested.

I would like to have the opportunity to say it was good and it was last year. However I have been trying for a month to get a follow up appointment but nobody answers the phone and I have left six messages but no-one returns my call.

I fractured LY humerus head/neck, and Dr. Cook reviewed myCT with me and formulated a solid plan of care. I’ll see him again in three weeks for a progress visit.

Dr Cook is a good doctor. He needs to reevaluate his staff because they do not follow through with their duties within 48 hr period.

I've called 3 times to set up an appointment. Always goes to voice mail and no one ever returns my call. Terrible service.

Long waits, however today I needed to cancel an appointment and get another close for a Cortisone shot. I was fit in 98 days from now! They need two more Doctors. Last time , for a shot, it took me over 3 hours. I thought I was forgotten.There is not good excuse to make me wait 3 and a half months for a shot, when I get them every 3 months.

Love him, but very difficult to get an appointment.

I was in the hospital from 3/3 to 3/10. Upon release I was told to follow up with Dr. cool due to complications from a dog bite. I made my appointment and drove the 45 minutes to the office at the villages hospital. I waited 45 minutes past my appointment time before being called to the window where I was immediately asked to make a payment on my bill from a week prior for the consult in the hospital. I said I was unable to make a payment at that time due to being out of work with being in the hospital and I was here to get my release. I was then told I had to pay my co pay of 40 dollars I asked to be billed and was told that was not allowed. I asked to speak to the manager. Manager was very rude, refused to give me her name or anything in writing and told me I had to make a payment from my hospital stay a week earlier I told them I never received a bill and she shoved a paper one in my face. She then threatened to call the cops and told me to leave and not come back.

Excellent, he is kind, caring and professional. Dr. Cook is very knowledgeable, I completely trust his judgement, I have recommended several friends to him and all are happy with his care. His office staff and physical therapists are friendly as well.

Staff was very nice office is busy but he fixed my broken leg.

Dr Cook is wonderful! He fixed my shoulder and I couldn't be happier. Kudos to his kind staff too.

Excellent Surgeon I recently had a reverse shoulder replacement, the surgery performed by Dr Cook. I went into the procedure with some trepidation, mostly caused by "horror" stories of others who had undergone similar surgeries.  My experience was nothing like theirs! When I had my first consultation with the doctor I was immediately more at ease with the thought of this surgery. He explained what the procedure would entail and what I should expect. In following appointments he had the same attitude and caring demeanor.  My surgery went well and was remarkable to me as I had less pain and trauma during my first week of recovery than I had been led to believe I would. Some of this no doubt attributed to his expert surgical team.  I would recommend Dr Cook to anyone having to undergo similar surgeries.

Dr Cook is an awesome dr to have. He cares about his patients and takes his time with you and not rushing like other drs do. His work for surgeries is excellent!! I would recommend him because you can trust him since he does great work and works with you to make you comfortable also he's honest. Awesome dr!!

He truly is an amazing dr! He takes your time with you since he cares about his patients and make them feel better. I would recommend go to him! His surgery is bery nice too!

Saw Dr. Cook first at Tri-County & at his new practice Advanced Orthopedic Institute. 2nd opinion concurred with his, so I had Dr. Cook repair my large rotator cuff tear & smoothed out bone spurs & other repairs, which was three days ago, and I have had very little pain. His home PT orders & ice machine therapy are great! Dr. Cook, you are awesome!!! Jean B - age 62

What a kind and gentle Dr. He listened to me tell him why I was there. It wasn't minutes before he took care of my situation. I had a bad experience with a Dr. who gave me a shot I needed in my knee. I was living with the pain afraid to have another bad experience. Not so with Dr. Cook. He made me feel comfortable and it was seconds he administered the shot in me knee. He is Blessed and so was I. Thank you Dr. Cook. America needs you. Sincerely, Karen R. Parker