Dr. Ailian Chen, MD

Endocrinology, Diabetes & Metabolism*•Female•Age 62

Endocrinology, Diabetes & Metabolism*

Dr. Ailian Chen, MD is a diabetes & metabolism endocrinologist in Great Neck, NY and has over 35 years of experience in the medical field. Dr. Chen has extensive experience in Thyroid Disorders. She graduated from NANJING COLLEGE OF TRADITIONAL CHINESE MEDICINE in 1985. She is affiliated with medical facilities such as Mount Sinai Brooklyn and North Shore University Hospital. She is accepting new patients and telehealth appointments.

Dr. Ailian Chen, MD

Practice

7 Bond St Ste 1A Great Neck, NY 11021
Telehealth availableTelehealth services available
(516) 330-1313
Telehealth availableTelehealth services available
|

Accepting new patients

(516) 330-1313

Hospital Highlight

Dr. Chen is affiliated with North Shore University Hospital Manhasset, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Diabetes, Metabolism & Endocrinology. • See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.5
18 ratings, 12 with a written review
5 star
56%
56%
4 star
6%
6%
3 star
0%
0%
2 star
11%
11%
1 star
28%
28%

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she is indeed an excellent doctor
I was referred to Dr. Ailian Chen, and she is indeed an excellent doctor. She is highly skilled, dedicated, and responsible, providing detailed explanations about the medical condition. The office staff are also very friendly and kind.
What went well
  • I felt respected
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cheng Zhang Wang – Mar 03, 2025
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She is a very intelligent and experienced doctor, as well as a highly responsible one. She quickly and accurately diagnosed my condition, reducing my suffering. I am very grateful to this doctor and highly recommend her to other patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Qing Jiang – Jan 03, 2025
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Dedicated and Caring Physician
The doctor took a comprehensive report of my conditions and complaints. She listened to me and gave me time to explain my concerns. I never felt rushed. She offered treatment alternatives and was very patient and clearly cares deeply about the welfare of her patients
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CBR – Feb 22, 2024
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Patient knowledgeable
Thorough review of my past history and proactively with treatment plan I’m grateful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Knowledgeable & compassionate – Mar 28, 2023
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I have been with Dr. Chen a number of years and have found that she takes her time and cares about her patient. I also found that her mother is very friendly and caring. BK- Brooklyn-1/18/2022
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Jan 19, 2022
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Dr Chen is extremely knowledgeable and takes great care of her patients. She has terrific diagnostic skills. No one should hesitate in utilizing her services
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 25, 2020
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Dr Chen took great care of my parents for years. Both of them are extremely complicated. Dad has bad diabetes And many other medical problems, mom has thyroid problems. Best doc ever. Thank you Dr Chen
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Yc – Jun 08, 2020
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I was a patient of Dr. Chen for 16 years but could not deal with her mother who is the receptionist. The final straw was when I called to make an appointment and she hung up on me. She is a rude nasty person and should not be dealing with patients. I've been yelled at by her and she has refused to make appointment 3 months in advance.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Jul 25, 2018
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Like all of the previous reviews .. Beware of the receptionist .. Dr. Chen's Mother! What a rude rude woman! Never have I been treated so badly when it was completely uncalled for! It's very unfortunate because I like Dr. Chen and think she is competent and caring, but because of her mother I've decided to leave and find a new doctor. As much as I like Dr. Chen, I don't trust my records and appointment making with her receptionist.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
J in Brooklyn, NY – May 31, 2018
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Didn't have an experience with the doctor directly, only with her receptionist. She is the rudest person I have encountered. She should not be working at a doctor's office. She yelled at me, and in general was very hard to understand. I told her she was very nasty. With her working there, it is a wonder this doctor has any patients at all.
What went well
No results
What could be improved
  • Staff wasn't friendly
10 others found this helpful
Helpful
Teri Z. in Brooklyn, NY – Nov 22, 2016
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The doctor herself is very knowledgable & professional. The only issue I have is with the receptionist. she is awful. Her english is bad & I barely understand her & worse she barely understands me. My drs office faxed over referral 10x time & she insisted she never got it. She was rude & arguing with me. When the nurse from the back came out to ask what was happening she started yelling at the nurse to go away. The nurse checked the fax machine only to find out it the machine was jammed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Brooklyn, NY – Sep 06, 2016
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Dr. Chen has her mother wiring for her as a secretary. Her mother chases alot of patients away. Dr. Chen was never able to find the right combinations of diabetic medications to help me control my diabetes's. I went to her for years. She is the worst diabetic doctor I ever went to.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
19 others found this helpful
Helpful
ella tisch in Bklyn. NY – Mar 30, 2016
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Know Before You Go

About Me

biography

Dr. Ailian Chen, MD is a diabetes & metabolism endocrinologist in Great Neck, NY and has over 35 years of experience in the medical field. Dr. Chen has extensive experience in Thyroid Disorders. She graduated from NANJING COLLEGE OF TRADITIONAL...read more

  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Nanjing College Of Traditional Chinese Medicine

    Medical School, 1985
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Chinese

Focus on Thyroid Eye Disease

Locations

Practice

Office7 Bond St Ste 1A Great Neck, NY 11021
1
Office1302 Kings Hwy Fl 5 Brooklyn, NY 11229
2

Affiliated Hospitals

  • Mount Sinai Brooklyn

    3201 Kings Hwy
    Brooklyn, NY 11234
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

  • North Shore University Hospital

    300 Community Dr
    Manhasset, NY 11030
    Recipient of 19
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Staten Island University Hospital

    475 Seaview Ave
    Staten Island, NY 10305
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality