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Dr. Aileen Chen, MD

Dr. Aileen Chen, MD

Hematology*
25+ years of experience

Dr. Aileen Chen, MD is a hematologist in Freehold, NJ and has over 25 years of experience in the medical field. Dr. Chen has extensive experience in Pancreatic Neoplasms and Breast Neoplasms. She graduated from University of California, Irvine School of Medicine in 1998. She is affiliated with medical facilities such as Riverview Medical Center and Bayshore Medical Center. She is not accepting new patients.

4.5 Star Rating
Based on 26 reviews 4.5 Star Rating (26 reviews)

Practice

326 Professional View Dr Freehold, NJ 07728
Telehealth available

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Hospital Highlight

Dr. Chen is affiliated with Riverview Medical Center Red Bank, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Chen specializes in the areas of Hematology, Internal Medicine & Medical Oncology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.5
26 ratings, 18 with a written review
5 star
81%
81%
4 star
8%
8%
3 star
0%
0%
2 star
4%
4%
1 star
8%
8%

Your trust is our top concern.

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efficient and surprised at the diagnosis as i thought i qwas in god health
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 16, 2025
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Great Team that works well with each other. You can always reach Dr Chen at the Holmdel or Freehold location. I consider myself fortunate to have chosen Dr. Chen because I had to leave my previous Oncologist and Dr. Chen picked up where the previous Oncologist left off never hesitating or forgetting to cross her T’s or dot her I’d. I have not had any worry or complications. The office is immaculate, quiet, and serene . I will be forever grateful for Dr Che.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LG. Caldwell – Jan 16, 2025
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Dr. Chen is very patient and responds to all of my concerns and questions. Her office staff is professional and reliable with calls and messages.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lorraine – Dec 04, 2024
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Having moved to NJ from NY I was looking for a new hematologist. Fortunately I found Dr Chen. My first visit was thorough with a complete review of my medical history. The facility and supporting staff are great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe Carvalhido – Dec 04, 2024
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Great Doctor
Dr Chen is always caring and takes prudent steps with her patients. Highly recommended
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jack T – Dec 04, 2024
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Caring Professional
Dr Chen is a friendly, professional & skilled doctor. I always feel comfortable with her & trust her judgment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen P – Nov 27, 2024
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EXCELLENT DOCTOR!!!!!
Dr. Chen and her staff are an incredible group of compassionate people who understand the stress of dealing with cancer. From the person who draws blood to the technician who handles injections, to the actual visit with Dr. Chen, the experience is without fault. She gave me as much time as I needed to discuss my situation, provide advice, talk about future testing and ongoing treatment. She is very approachable and truly cares about her patients and what will make them most comfortable. Having a great doctor to treat cancer is a blessing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2024
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I can't say enough great things about Dr. Chen.
Dr. Chen's staff are compassionate, respectful and always try to make my visit as pleasant as possible. Dr. Chen never rushes through an appointment. She explains everything clearly and answers any questions I have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elaine Rossborough – Nov 21, 2024
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Very knowledgable, friendly and explains everythin
The staff was friendly, explained everything and madw you fell relaxed
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2024
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She takes great care of me.
Every one you have contact with does a great job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2024
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Hematology visit with Dr. Aileen Chen
Dr. Chen was very busy and her office staff was very personable and did their best to expedite my visit with her. She was very thorough and had my information on her computer. I trust her and will see her annually.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Oct 24, 2024
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Initial appointment!
Dr. Chen, was clearly well informed with my lab results. She ordered a few new tests. I have a scheduled appointment in mid November.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Teubner – Oct 23, 2024
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Dr. Chen
I've been going to RCCA and Dr. Chen for almost seven years. Dr. Chen & Nurse Maryanne are very personable, capable, caring & always available when needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam – Oct 23, 2024
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Saved My Life
I was diagnosed with an aggressive Stage 3 breast cancer in Oct 2018. I am now 5 plus yrs cancer free. I credit that to her willingness to make me a priority.I continue to see her every quarter & other than a long wait occasionally, I am happy with the care she has provided me.
What went well
  • I felt respected
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 19, 2024
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complete lack of compassion/not a good clinician
My wife saw Dr Chen in 2021 and 2022 for unspecified anemia at the Regional Cancer care Center. Although she never determined the cause of the anemia,she ordered continual iron infusions. Each time Maria received the infusion,blood was drawn as well,however the results were not uploaded to her patient portal,and Dr Chen did not share them with her,even when messages were left requesting the results.After months of costly infusions,without discovering the cause of her anemia,my wife stopped seeing Dr Chen. Months later in 2023,Dr Najmey,a reumatologist diagnosed Maria with Sjogren's syndrome,the cause of her anemia.as a hematologist, DR Chen should have done the tests that Dr Najmey did,but she didnt. To make matters worse,Maria applied for disabilty ,due to her failing health,and RCCC called her to tell her that Dr Chen didnt agree with her decision to apply for disabilty,so they wouldnt comply with social security's request for her medical records. No compassion whatsoever.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
a poor clinician,who lacks compassion,and empathy. – Sep 27, 2023
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100% in any aspect of treatment and visits
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
1 other person found this helpful
Helpful
JoAnn – Dec 13, 2020
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Outstanding Dr and caring human being. Office runs like a well oiled machine!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Stacey Amato – Feb 26, 2020
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Soo sweet. Felt very comfortable with her on my first visit. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Maryann in Keyport, NJ – Sep 27, 2016
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Leave a review

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About Me

biography

Dr. Aileen L. Chen specializes in medical oncology and hematology, and is board certified in medical oncology and hematology. For more than 7 years, she has been treating patients in the Holmdel and Freehold communities. Dr. Chen is actively involved...read more
  • Hematology

  • Medical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California, Irvine School Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
Hematology
Internal Medicine
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Burmese

  • Chinese

  • Mandarin

Locations

Practice

Regional Cancer Care Associates326 Professional View Dr Freehold, NJ 07728
1

Practice

Monmouth Middlesex Hematology Oncology723 N Beers St Ste 1E Holmdel, NJ 07733
2

Affiliated Hospitals

  • Riverview Medical Center

    1 Riverview Plz
    Red Bank, NJ 07701
    Recipient of 20
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Bayshore Medical Center

    727 N Beers St
    Holmdel, NJ 07733
    Recipient of 14
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Centrastate Medical Center

    901 W Main St
    Freehold, NJ 07728

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
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