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Dr. Ai Mukai, MD

Dr. Ai Mukai, MD

Physical Medicine & Rehabilitation*

Dr. Ai Mukai, MD is a physical medicine & rehabilitation physician in Austin, TX. She is affiliated with St. David's Medical Center. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 121 reviews 4.6 Star Rating (121 reviews)

Locations

Texas Orthopedics Sports and Rehabilitation Associates

Texas Orthopedics Sports and Rehabilitation Associates911 W 38th St Ste 300 Austin, TX 78705
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At a Glance

  • Areas of ExpertiseDr. Mukai specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Physical Medicine & Rehabilitation Specialists at St. David's Medical Center

Experience Check

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Dr. Mukai's Reviews

Likelihood to recommend Dr. Mukai

4.6
121 ratings, 96 with a written review
5 star
88%
88%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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A Caring and Awesome Physician,
Dr Mukai has been my orthopedic specialist for 10 years. She is an excellent, knowledgeable, energetic and very caring physician. She seems to have an endless awareness of local professionals she can refer you to that can complement her Treatment Plan. I feel very fortunate that I found Dr Mukai back in 2015 after a serious car accident. I’m glad she is much younger than me so that she will be around for a long time. She’s the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Top Notch Professional
Dr. Mukai’s expertise and professionalism was evident on my first visit. Her explanation of my conditions, recommended approach to treatment and how to prevent reoccurrence gave me so much confidence regarding my care. I wholeheartedly recommend Dr. Mukai and her staff of professionals.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Terrible
Terrible bedside manner, literally laughed at questions about pain and recovery. Misdiagnosed what was clearly a disc issue for facet joints and pressured me into treatment that didn't work. I'm not sure if it was just negligence and laziness or some cynical ploy to get more insurance money.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Apr 07, 2025
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I waited three months for my appointment. Two business days before the appt, I was called and told that the appt was cancelled, and that Mukai wouldn't see me -- I should go back to my last doctor. What kind of a doctor is that?
What went well
No results
What could be improved
No results
Helpful
Georgia – Mar 24, 2025
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Dr Makai is a top notch professional.
Dr Mukai, listened carefully about my health status and provided me with great information. She performed a very careful study of my leg nerves.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Luis Jauregui – Mar 17, 2025
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She Listens!
She is reassuring and explains things beforehand and while she’s doing things, so that I feel safe.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elizabeth C – Feb 22, 2025
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Appointment cancelled by doctor
My appointment was cancelled by them. Took two weeks to get an appointment from scheduling. Then the afternoon before the appointment they cancel it. This was after given a run around about getting a doctor by Texas orthopedics. The people that answer the phone also don’t listen to what you tell them.
What went well
No results
What could be improved
No results
Helpful
Jan 29, 2025
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Excellent professional service
Dr Mukai listened to me and provided professional and extremely knowledgeable path for a solution. What a delightful experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don Eckols – Jan 07, 2025
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The Best Orthopedic Dr. ever!
I cannot speak highly enough of Dr. Ai Mukai. She is, without a doubt, one of the best doctors I have ever encountered. From the moment you step into her office, you are greeted with warmth and genuine care. Dr. Mukai is incredibly attentive, always taking the time to listen to your concerns and understand your needs.What sets her apart is her thoroughness and dedication to ensuring that you fully understand your diagnosis and treatment options. She goes above and beyond to explain every detail, making sure that you are comfortable and confident with the course of action. Her compassion and commitment to her patients are truly remarkable.Dr. Mukai genuinely wants to see you get better, and it shows in the way she approaches your care. She is not just treating a condition; she is treating the whole person, ensuring that you receive the best possible care and support. I feel incredibly fortunate to have her as my orthopedic doctor, and I would highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tracy – Aug 15, 2024
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Best doctor!
Dr. Mukai is my favorite doctor! She is so kind, thoughtful and patient. She listens well and is a real problem solver!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol D. – May 17, 2024
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Kimberley Anderson
Very thorough and listens to your concerns and health problems. She discusses thoroughly her ideas for treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kimberley Anderson – Mar 08, 2024
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She was very informative and even offered me other options for my thumb pain that was never offered to me before.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 22, 2024
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One of the kindest people you will meet. And she is very smart on more than just her area of expertise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 01, 2024
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I would recommend Dr.Mukai 100%
She is superb in understanding exactly where the injections need to be placed in order to achieve the most affective pain relief.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Randy – Sep 14, 2023
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Great doctor visit!
Dr. Mukai took the time to listen to my concerns, asked thorough questions, performed a thorough assessment, and then explained her findings and what she thought could be the issue. She was very respectful in asking how I felt about her plan and was decisive in the next step. She is the doctor I want to see. Her office was run well, and the staff working there were very friendly and efficient. I’d recommend Dr. Mukai to anyone!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2023
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Someone who cares about her patients.
I would like to express my sincere gratitude to Dr. Ai Mukai and her team. I was diagnosed with severe spinal stenosis which left me in constant pain in my lower back that radiated down to my lower legs. Before her injection I had been unable to turn over at night without sitting up, walking was also difficult. She was very thorough in making sure that the procedure was effective due to a previous surgery I had 30 + years ago to remove a ruptured disk. This has been a life changer, THANK YOU to her and her team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Forsyth – Jul 04, 2023
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Attention to detail is very good!
I had a few injections from Dr Mukai. Each time, she is very observant on the surroundings of the injection site(s) and with technology. She explains her steps and what is going to be done next, which is very helpful for me. She explains the situation of whatever is going on with me and we review options. She is a calm professional, who is very intelligent and has compassion.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 15, 2023
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She is a great doctor!
Dr Ai Mukai listened and made recommendations that significantly improved my back pain. She is very caring, really listens and is very responsive. I can easily contact her through the patient portal and she gets back to me very quickly. Her steroid shots don't hurt and made all the difference in the suffering I was having. I highly recommend her!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 06, 2023
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Hip and/or spine expert
Dr. Mukai is thorough, compassionate and very talented. I had two injections that went smoothly. Her staff seems to really admire her too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny – Feb 27, 2023
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Outstanding MD
She is so compassionate, her bedside manner is second to none. I really felt heard, and not rushed. I know I’m in good hands with Dr. Mukai.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 24, 2023
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About Me

care philosophy

My main goal is to focus on what you want to be able to do in your life- whether it is playing with your children or being able to play golf without as much pain. I believe that you, the patient, deserve to learn what is going on in your body so...read more

biography

Ai Mukai, MD, is board-certified in physical medicine and rehabilitation.  She focuses on non-surgical musculoskeletal and spine care using conservative modalities such as physical therapy and image guided injections. She also performs electrodiagnostic...read more
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California

    Fellowship Hospital
  • Rehabilitation Institute Of Chicago

    Residency Hospital
  • Penn State Milton S Hershey Medical Center

    Internship Hospital
  • Pennsylvania State College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Japanese

Affiliated Hospitals

  • St. David's Medical Center

    919 E 32nd St
    Austin, TX 78705
    Recipient of 86
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality