

West Tennessee Healthcare Milan Hospital
West Tennessee Healthcare Milan Hospital is a medical facility located in Milan, TN. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
15% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWest Tennessee Healthcare Milan Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
West Tennessee Healthcare Milan Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Burke
I would not recommend Dr. Burke she with held treatment that could have improved my breathing she explained absolutely nothing to me about my condition she rarely even had conversation with me all because once I told her I was a patient on suboxone drug maintenance program she never acknowledged me...
Traci parr Apr 15 2025
Review for Dr. Burke
She is a good listener and unlike many physicians today she did not rush through my visit.
Apr 10 2025
Review for Dr. Burke
Dr. Burke is very attentive. Listens to your concerns and answers them where you can understand. Very nice and helpful.
Apr 10 2025
Review for Dr. Burke
Location
West Tennessee Healthcare Milan Hospital
Frequently Asked Questions
Where is West Tennessee Healthcare Milan Hospital located?
West Tennessee Healthcare Milan Hospital is located at 4039 Highland St, Milan, TN 38358. Find other locations and directions on Healthgrades.
Has West Tennessee Healthcare Milan Hospital won any recent awards from Healthgrades?
Yes, West Tennessee Healthcare Milan Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is West Tennessee Healthcare Milan Hospital highly rated with patients?
88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does West Tennessee Healthcare Milan Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at West Tennessee Healthcare Milan Hospital?
Phone number, appointment information, and directions can be found on Healthgrades West Tennessee Healthcare Milan Hospital profile..
How does West Tennessee Healthcare Milan Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Burke was so calming. She explained her plan to me before I went under anesthesia and kept my family informed during treatment. She made personal calls about test results and answered all of our questions