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West Tennessee Healthcare Milan Hospital

West Tennessee Healthcare Milan Hospital is a medical facility located in Milan, TN. This hospital has been recognized for Outstanding Patient Experience Award™.

88%

Patient Experience Rating

15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10

12% higher than the national average

88%

Would definitely recommend

15% higher than the national average

West Tennessee Healthcare Milan Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%88%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%54%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%93%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%71%

West Tennessee Healthcare Milan Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%67%

Providers

Provider Reviews

Dr. Burke was so calming. She explained her plan to me before I went under anesthesia and kept my family informed during treatment. She made personal calls about test results and answered all of our questions

Apr 22 2025

Review for Dr. Burke

She is very thorough and we are very blessed to have her!

Apr 18 2025

Review for Dr. Burke

I would not recommend Dr. Burke she with held treatment that could have improved my breathing she explained absolutely nothing to me about my condition she rarely even had conversation with me all because once I told her I was a patient on suboxone drug maintenance program she never acknowledged me...

Traci parr Apr 15 2025

Review for Dr. Burke

She is a good listener and unlike many physicians today she did not rush through my visit.

Apr 10 2025

Review for Dr. Burke

Dr. Burke is very attentive. Listens to your concerns and answers them where you can understand. Very nice and helpful.

Apr 10 2025

Review for Dr. Burke

Location

West Tennessee Healthcare Milan Hospital

4039 Highland St, Milan TN 38358

CallDirections

(731) 686-1591

Frequently Asked Questions

Where is West Tennessee Healthcare Milan Hospital located?

West Tennessee Healthcare Milan Hospital is located at 4039 Highland St, Milan, TN 38358. Find other locations and directions on Healthgrades.

Has West Tennessee Healthcare Milan Hospital won any recent awards from Healthgrades?

Yes, West Tennessee Healthcare Milan Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is West Tennessee Healthcare Milan Hospital highly rated with patients?

88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does West Tennessee Healthcare Milan Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at West Tennessee Healthcare Milan Hospital?

Phone number, appointment information, and directions can be found on Healthgrades West Tennessee Healthcare Milan Hospital profile..

How does West Tennessee Healthcare Milan Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4039 Highland St

Milan, TN 38358

Directions

(731) 686-1591