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WellSpan Ephrata Community Hospital

WellSpan Ephrata Community Hospital is a medical facility located in Ephrata, PA. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.

63%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

63%

Would definitely recommend

2% lower than the national average

WellSpan Ephrata Community Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

WellSpan Ephrata Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Providers

Provider Reviews

Starting a fertility journey is not easy. My husband and I struggled to conceive our second child and after a year of trying, decided to reach out to Shady Grove. When we first met Dr Marchetto, we loved how thorough and inquisitive she was while also making us feel comfortable and empowered with...

May 01 2025

Review for Dr. Marchetto

This was my first visit to Dr. Miller, and I'm glad I was referred to him for my urology concerns. He was interested in my history, and had reviewed my medical records provided by my primary doctor before my visit. He was also receptive to information I showed him regarding my long-term history,...

May 01 2025

Review for Dr. Miller

I highly recommend Dr. Miller, an exceptional urologist. From my first visit, I was impressed by the promptness with which I was seen. Dr. Miller's knowledge and expertise were evident as he took the time to clearly explain my issues, ensuring I felt informed and comfortable throughout the process....

Apr 30 2025

Review for Dr. Miller

Dr. Miller was personable, friendly, thorough, and professional all wrapped together through the whole vasectomy process from consult to procedure. During the procedure his mannerism and attitude lent confidence and calming.

Apr 29 2025

Review for Dr. Miller

Understanding, kindness, competence

Apr 29 2025

Review for Dr. Miller

Location

WellSpan Ephrata Community Hospital

169 Martin Ave, Ephrata PA 17522

CallDirections

(717) 733-0311

Frequently Asked Questions

Where is WellSpan Ephrata Community Hospital located?

WellSpan Ephrata Community Hospital is located at 169 Martin Ave, Ephrata, PA 17522. Find other locations and directions on Healthgrades.

Has WellSpan Ephrata Community Hospital won any recent awards from Healthgrades?

Yes, WellSpan Ephrata Community Hospital has been awarded with America's 250 Best Hospitals Award™, Critical Care Excellence Award™, Stroke Care Excellence Award™, and 4 more in the past two years.

Is WellSpan Ephrata Community Hospital highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does WellSpan Ephrata Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at WellSpan Ephrata Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades WellSpan Ephrata Community Hospital profile..

How does WellSpan Ephrata Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

169 Martin Ave

Ephrata, PA 17522

Directions

(717) 733-0311