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University Hospitals Samaritan Medical Center

University Hospitals Samaritan Medical Center is a medical facility located in Ashland, OH. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

70%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

8% higher than the national average

70%

Would definitely recommend

1% higher than the national average

University Hospitals Samaritan Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%60%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%64%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%51%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%87%

University Hospitals Samaritan Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%71%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%59%

Providers

Provider Reviews

dr pierre was the best when taking care of my father. he sat down and explained new diagnose to us. went above and beyond.

Apr 18 2025

Review for Dr. Elhachem

Dr. Noel and his staff are very professional and welcoming. I feel that everyone always listens to my concerns and answers my questions throughly. The care I received from this group has been excellent!

Apr 18 2025

Review for Dr. Noel

Very prompt service very caring excellent service

Apr 17 2025

Review for Dr. Noel

Dr Noel is very thorough! He listened to everything I had to say and took into account the activities I do. 10 years ago he manipulated both shoulders. I had a great experience after recovery. No pain!! Now I have arthritis in one shoulder. Got a cortisone shot and will ride those out until I need...

Apr 17 2025

Review for Dr. Noel

The lady who answered the phone today was not any friendlier than the last receptionist your office had. Very unsympathetic and rude. All I did was ask if dr. G would prescribe something for a sinus infection and she was just rude and very adamant.

Apr 16 2025

Review for Dr. Garbadawala

Location

University Hospitals Samaritan Medical Center

1025 Center St, Ashland OH 44805

CallDirections

(419) 289-0491

Frequently Asked Questions

Where is University Hospitals Samaritan Medical Center located?

University Hospitals Samaritan Medical Center is located at 1025 Center St, Ashland, OH 44805. Find other locations and directions on Healthgrades.

Has University Hospitals Samaritan Medical Center won any recent awards from Healthgrades?

Yes, University Hospitals Samaritan Medical Center has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.

Is University Hospitals Samaritan Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University Hospitals Samaritan Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at University Hospitals Samaritan Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades University Hospitals Samaritan Medical Center profile..

How does University Hospitals Samaritan Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1025 Center St

Ashland, OH 44805

Directions

(419) 289-0491