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Thomas Memorial Hospital

Thomas Memorial Hospital is a medical facility located in South Charleston, WV. This hospital has been recognized for Pulmonary Care Excellence Award™.

63%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

4% lower than the national average

63%

Would definitely recommend

2% lower than the national average

Thomas Memorial Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Thomas Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%51%67%

Providers

Provider Reviews

He is the absolute last doctor listed on UnitedHealthcare. She first says he does not take Workmens Comp (fine), car wrecks (fine) or anybody with any kind of back or joint pain (not the reason for visit). So in other words you must be perfectly healthy and pain-free. Boy this state is awful in...

Apr 21 2025

Review for Dr. Viradia

It was Easter Sunday and he was the doctor on call he was very nice and explained everything to me it was liked o knew him for years and he put in 4 stints everything we good and I was afraid of bleeding from the catheter in my grown but he kept me a extra day to let it hill before released my about...

Apr 21 2025

Review for Dr. Gharib

My initial visit with Dr Goel at the Frantz Eye Care Ft Myers Fl. location was a very positive experience. Everyone that I encountered was very pleasant as was Dr. Goel. Dr Goel was thorough and informative. I am confident that I will receive quality eyecare from him going forward.

Apr 18 2025

Review for Dr. Goel

From the 1st visit, the doctor made us feel like she really cared. Every visit after and throughout radiation ensured that our 1st impression was correct. Highly recommend.

Apr 18 2025

Review for Dr. Hansen

I would not see him if you have anxiety or depression. He treats you like you are an inconvenience to him and will not help you.

Apr 16 2025

Review for Dr. Smith

Location

Thomas Memorial Hospital

4605 Maccorkle Ave SW, South Charleston WV 25309

CallDirections

(304) 766-3600

Frequently Asked Questions

Where is Thomas Memorial Hospital located?

Thomas Memorial Hospital is located at 4605 Maccorkle Ave SW, South Charleston, WV 25309. Find other locations and directions on Healthgrades.

Has Thomas Memorial Hospital won any recent awards from Healthgrades?

Yes, Thomas Memorial Hospital has been awarded with Pulmonary Care Excellence Award™ in the past two years.

Is Thomas Memorial Hospital highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Thomas Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Thomas Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Thomas Memorial Hospital profile..

How does Thomas Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4605 Maccorkle Ave SW

South Charleston, WV 25309

Directions

(304) 766-3600