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ThedaCare Medical Center-New London

Explore care at ThedaCare Medical Center-New London in New London, WI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

55%

Patient Experience Rating

18% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

14% lower than the national average

55%

Would definitely recommend

18% lower than the national average

ThedaCare Medical Center-New London

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%88%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%49%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%82%

ThedaCare Medical Center-New London

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%67%

Providers

Provider Reviews

Very thorough and kind. Never rushed when you have questions. Her staff is great also!

Apr 23 2025

Review for Dr. Belle

Dr Malik was very thorough in his exam, both by questions and by physical examination. He explained everything he was going to do (fine needle aspiration) and continued to reassure me during the procedure. His care made me feel a part of the process as well as validated my trust in him.

Apr 22 2025

Review for Dr. Malik

Dr. Malik is a wonderful physician who genuinely cares for his patients. He is highly trained and knowledgeable in endocrinology. He has managed my diabetes and has helped me manage my condition so I am a well-controlled diabetic and managed my neuropathy so it has not progressed. In fact I am...

Apr 15 2025

Review for Dr. Malik

Went better than I thought. As it was my first experience in a hospital, just a little nervous. Anyhow, he was able to convince me that there was nothing to it.

Apr 14 2025

Review for Dr. Liebelt

Great doctor. Explained everything clearly.

Apr 12 2025

Review for Dr. Malik

Location

ThedaCare Medical Center-New London

1405 Mill St, New London WI 54961

CallDirections

(920) 531-2000

Frequently Asked Questions

Where is ThedaCare Medical Center-New London located?

ThedaCare Medical Center-New London is located at 1405 Mill St, New London, WI 54961. Find other locations and directions on Healthgrades.

Has ThedaCare Medical Center-New London won any recent awards from Healthgrades?

No, ThedaCare Medical Center-New London has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is ThedaCare Medical Center-New London highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does ThedaCare Medical Center-New London score well in safety ratings?

Healthgrades tracks outcome ratings for 7 hospital services. View more details here.

How do I get in at ThedaCare Medical Center-New London?

Phone number, appointment information, and directions can be found on Healthgrades ThedaCare Medical Center-New London profile..

How does ThedaCare Medical Center-New London rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1405 Mill St

New London, WI 54961

Directions

(920) 531-2000