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Texas Health Presbyterian Hospital Plano

Texas Health Presbyterian Hospital Plano is a medical facility located in Plano, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2025

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

2% higher than the national average

69%

Would definitely recommend

4% higher than the national average

Texas Health Presbyterian Hospital Plano

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Texas Health Presbyterian Hospital Plano

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Providers

Provider Reviews

Timely visit. Everything explained thoroughly.

Apr 23 2025

Review for Dr. Chappell

Fantastic surgeon! Listened to my concerns. Excellent before and after surgery explanation of what was wrong and what to expect. Great bedside manner. I would highly recommend Dr Cione.

Apr 23 2025

Review for Dr. Cione

I can’t say enough great things about Dr. Flores and his incredible staff. From the moment you arrive, you’re welcomed with warmth and treated like family. Dr. Flores is truly one of a kind—he takes the time to listen, is incredibly thorough, and genuinely cares about every aspect of your...

Apr 23 2025

Review for Dr. Flores

Dr. Cione is an exceptional physician surgeon. He took time explaining my condition, causes and the best treatment for me. He has an amazing bedside manner! I have given his name to family members and friends and recommend him and his staff highly!!

Apr 23 2025

Review for Dr. Cione

Excellent! Dr. Senchak surprised me by doing a very thorough exam, contrary to most other ENTs I had seen before. He really took the time to listen to me and to write everything I said. His diagnosis and treatment recommendations were extremely helpful. I fully recommend Dr. Senchak to anyone...

Apr 23 2025

Review for Dr. Senchak

Location

Texas Health Presbyterian Hospital Plano

6200 W Parker Rd, Plano TX 75093

CallDirections

(972) 981-8000

Frequently Asked Questions

Where is Texas Health Presbyterian Hospital Plano located?

Texas Health Presbyterian Hospital Plano is located at 6200 W Parker Rd, Plano, TX 75093. Find other locations and directions on Healthgrades.

Has Texas Health Presbyterian Hospital Plano won any recent awards from Healthgrades?

Yes, Texas Health Presbyterian Hospital Plano has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Critical Care Excellence Award™, and 7 more in the past two years.

Is Texas Health Presbyterian Hospital Plano highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Texas Health Presbyterian Hospital Plano score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Texas Health Presbyterian Hospital Plano?

Phone number, appointment information, and directions can be found on Healthgrades Texas Health Presbyterian Hospital Plano profile..

How does Texas Health Presbyterian Hospital Plano rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6200 W Parker Rd

Plano, TX 75093

Directions

(972) 981-8000