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Texas Health Center for Diagnostics & Surgery

Texas Health Center for Diagnostics & Surgery is a medical facility located in Plano, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

84%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2025)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

10% higher than the national average

84%

Would definitely recommend

11% higher than the national average

Texas Health Center for Diagnostics & Surgery

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%54%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%65%

Texas Health Center for Diagnostics & Surgery

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%88%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Providers

Provider Reviews

I was so glad I found out about her. She is amazing. I was so comfortable with her and her staff. they are very impressive people.

Apr 17 2025

Review for Dr. Nguyen

Dr. Lowney was very precise and clear in explaining my situation to me. Thus, alleviating much of my anxiety when I see her.

Apr 17 2025

Review for Dr. Lowney

Dr. Welch is very caring and addressed all of my concerns. Thank you, Dr. Welch!

Apr 12 2025

Review for Dr. Welch

Excellent knowledge and quite thorough. I like that Dr. Welch discusses solutions and recommendations with me before starting implementation.

Apr 11 2025

Review for Dr. Welch

During my first visit with Dr. Thomas she was very easy to talk to. She seems very compassionate about her patients. I look forward to getting to know her in the future.

Apr 10 2025

Review for Dr. Thomas

Location

Texas Health Center for Diagnostics & Surgery

6020 W Parker Rd, Plano TX 75093

CallDirections

(972) 403-2700

Frequently Asked Questions

Where is Texas Health Center for Diagnostics & Surgery located?

Texas Health Center for Diagnostics & Surgery is located at 6020 W Parker Rd, Plano, TX 75093. Find other locations and directions on Healthgrades.

Has Texas Health Center for Diagnostics & Surgery won any recent awards from Healthgrades?

Yes, Texas Health Center for Diagnostics & Surgery has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.

Is Texas Health Center for Diagnostics & Surgery highly rated with patients?

84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Texas Health Center for Diagnostics & Surgery score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Texas Health Center for Diagnostics & Surgery?

Phone number, appointment information, and directions can be found on Healthgrades Texas Health Center for Diagnostics & Surgery profile..

How does Texas Health Center for Diagnostics & Surgery rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6020 W Parker Rd

Plano, TX 75093

Directions

(972) 403-2700