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St. John's Health

St. John's Health is a medical facility located in Jackson, WY. This hospital has been recognized for Outstanding Patient Experience Award™.

83%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10

9% higher than the national average

83%

Would definitely recommend

10% higher than the national average

St. John's Health

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%88%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%82%

St. John's Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%77%

Providers

Provider Reviews

I dont even know where to begin to describe how wonderful, kind, patient, and incredibly knowledgeable Dr McMurtrey is. From the moment we reached out to him, to all the phone calls and text, he always made us feel like we were a top priority. My 16 year old son, who was a top nationally ranked...

Apr 23 2025

Review for Dr. McMurtrey

"A Total Scam – Phony Treatments, Fake Testimonials, and $108,000 Wasted!" I feel absolutely compelled to share my experience with Dr. Goldstein and his practice, which has been an absolute nightmare from start to finish. After struggling with Persistent Genital Arousal Disorder (PGAD), I sought...

Mat Apr 15 2025

Review for Dr. Goldstein

My visit was specifically to address a toenail issue, however Dr. Borrelli also discussed other problems that I am currently experiencing with my feet in general. He offered recommendations that I can follow up with that should be useful.

Apr 15 2025

Review for Dr. Borrelli

I went to talk about a drastic uptick of heart palpitations. I’m of perimenopausal age. Without asking ANY follow-up questions, Dr Sanville immediately started telling me that palpitations happen all the time and the heart resets itself. Basically, nothing is wrong. While he was kind, he did not ask...

Apr 11 2025

Review for Dr. Sanville

He mentioned that I would be on opioid pills after my emergency surgery then just stared at me akwardly for like 10 seconds. Uh OK thanks for making me feel uncomfortable during a stressful time. Incision was and still is bulging and painfull, he completely avoided my post op appointment and so did...

Law man. Apr 06 2025

Review for Dr. Breeding

Location

St. John's Health

625 E Broadway Ave, Jackson WY 83001

CallDirections

(307) 733-3636

Frequently Asked Questions

Where is St. John's Health located?

St. John's Health is located at 625 E Broadway Ave, Jackson, WY 83001. Find other locations and directions on Healthgrades.

Has St. John's Health won any recent awards from Healthgrades?

Yes, St. John's Health has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is St. John's Health highly rated with patients?

83% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. John's Health score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at St. John's Health?

Phone number, appointment information, and directions can be found on Healthgrades St. John's Health profile..

How does St. John's Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

625 E Broadway Ave

Jackson, WY 83001

Directions

(307) 733-3636