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St Francis Medical Center

Explore care at St Francis Medical Center in Monroe, LA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

72%

Patient Experience Rating

7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

72%

Would definitely recommend

7% higher than the national average

St Francis Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%76%

St Francis Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Providers

Provider Reviews

His compassion, care, and kindness support his incredible bedside manner. His thorough understanding and knowledge of practice makes him outstanding when addressing concerns or needs.

Apr 23 2025

Review for Dr. Tugwell

Dr Hammett has been my physician for many years. He is so kind, thorough and spends time listening about my health concerns and addresses the issues. I have never had a physician that compares to Dr Hammett. I truly admire and have complete confidence in his medical advice. I would highly recommend...

Apr 19 2025

Review for Dr. Hammett

Dr Braud is kind and concerned about his patients. Listens carefully to your needs. His staff is also very supportive. I highly recommend hiim to care for anyone with hip issues! Thank you Dr. Braud for helping me. Linda V.

Apr 18 2025

Review for Dr. Braud

Dr. Braud wouldn’t touch me due to my BMI was too high, after I lost weight and my BMI got under the limit, I had my first replacement then 3 months later I had the second knee replacement. I recommend Dr. Braid to everyone I talk to about knee replacements, he cares for his patients more than any...

Apr 17 2025

Review for Dr. Braud

Great staff, top notch Dr. extremely happy with his expertise

Apr 16 2025

Review for Dr. Johnson

Location

St Francis Medical Center

309 Jackson St, Monroe LA 71201

CallDirections

(318) 966-4000

Frequently Asked Questions

Where is St Francis Medical Center located?

St Francis Medical Center is located at 309 Jackson St, Monroe, LA 71201. Find other locations and directions on Healthgrades.

Has St Francis Medical Center won any recent awards from Healthgrades?

No, St Francis Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is St Francis Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St Francis Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at St Francis Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades St Francis Medical Center profile..

How does St Francis Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

309 Jackson St

Monroe, LA 71201

Directions

(318) 966-4000