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Southern Maine Health Care

Southern Maine Health Care is a medical facility located in Biddeford, ME. This hospital has been recognized for Pulmonary Care Excellence Award™ and Critical Care Excellence Award™.

54%

Patient Experience Rating

11% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
52%

Patients who gave a rating of 9 or 10

14% lower than the national average

54%

Would definitely recommend

11% lower than the national average

Southern Maine Health Care

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%46%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Southern Maine Health Care

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%49%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%36%55%

Providers

Provider Reviews

I cannot recommend Dr. Hurley based on my negative experience with him. I informed his office that I required some accommodations due to my disability, but he was unwilling to provide them. He stated that making accommodations would take too much time and suggested I schedule another appointment...

Apr 22 2025

Review for Dr. Hurley

I had a really positive experience with Dr. Barnathan and his team today. Dr. Barnathan really took the time to listen to my concerns, ask thoughtful questions, and he made sure I felt understood throughout the visit. It was clear him and his team genuinely cared and wanted to help. I feel very...

Apr 17 2025

Review for Dr. Barnathan

She was my doctor for years. Then she started dropping the ball on providing quality care and getting authorizations done for medications. She would not reply to my direct messages. And she was completely okay with me not having my medications for an entire month. And when she graced you with her...

Apr 16 2025

Review for Dr. Schwemm

This doctor has a fragile ego. We went to him over six months ago to get care for our Autistic adult son, which is his patient. We asked him for a simple test that we wanted him to order. Our insurance covered it. But instead he diagnosed it as something else. So we did it his way. And after six...

Apr 16 2025

Review for Dr. North

Compassionate..really listen. Does not recommend a battery of tests and added visits unless they are needed.

Apr 15 2025

Review for Dr. Dries

Location

Southern Maine Health Care

1 Medical Center Dr, Biddeford ME 04005

CallDirections

(207) 283-7000

Frequently Asked Questions

Where is Southern Maine Health Care located?

Southern Maine Health Care is located at 1 Medical Center Dr, Biddeford, ME 04005. Find other locations and directions on Healthgrades.

Has Southern Maine Health Care won any recent awards from Healthgrades?

Yes, Southern Maine Health Care has been awarded with Pulmonary Care Excellence Award™ and Critical Care Excellence Award™ in the past two years.

Is Southern Maine Health Care highly rated with patients?

54% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Southern Maine Health Care score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Southern Maine Health Care?

Phone number, appointment information, and directions can be found on Healthgrades Southern Maine Health Care profile..

How does Southern Maine Health Care rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Medical Center Dr

Biddeford, ME 04005

Directions

(207) 283-7000