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Santa Clara Valley Medical Center

Santa Clara Valley Medical Center is a medical facility located in San Jose, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Breakdown of abdominal incision site
  • Respiratory failure following surgery

2 ratings were better than expected

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Santa Clara Valley Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Santa Clara Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%41%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

My sister in law was diagnosed with stage 4 breast cancer October 2024. She sought care and was introduced to Dr. Aggarwal. She began chemotherapy Nov. 2024. She began feeling weak and tired as time passed on. On January 1st, 2025, she woke up with rashes and messaged the provider. We knew it was...

Apr 30 2025

Review for Dr. Aggarwal

They brought me in to get ready for the procedure right away. Everything was explained regarding the steps and they made me very comfortable throughout the procedure.

Apr 30 2025

Review for Dr. Shah

For my colonoscopy procedure, all staff from nurse to anesthesiologist to Dr Shah are friendly and thorough. They explain everything and made the procedure quick and pleasant.

Apr 30 2025

Review for Dr. Shah

The entire experience from the clear instructions on the prep to the actual procedure was quick and smooth. Everyone was very thoughtful throughout and would strongly recommend this team!

Apr 29 2025

Review for Dr. Shah

The office staff were friendly and helpful. The team for my procedure were great! Kelly, Dr. Mathur and Dr. Shah. I was very nervous, but everyone was patient and explained things to me and I was able to relax. The procedure itself was much easier than I thought it would be. I will definitely...

Apr 29 2025

Review for Dr. Shah

Location

Santa Clara Valley Medical Center

751 S Bascom Ave, San Jose CA 95128

CallDirections

(408) 885-5000

Frequently Asked Questions

Where is Santa Clara Valley Medical Center located?

Santa Clara Valley Medical Center is located at 751 S Bascom Ave, San Jose, CA 95128. Find other locations and directions on Healthgrades.

Has Santa Clara Valley Medical Center won any recent awards from Healthgrades?

Yes, Santa Clara Valley Medical Center has been awarded with America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and Outpatient Prostate Care Excellence Award™ in the past two years.

Is Santa Clara Valley Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Santa Clara Valley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Santa Clara Valley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Santa Clara Valley Medical Center profile..

How does Santa Clara Valley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

751 S Bascom Ave

San Jose, CA 95128

Directions

(408) 885-5000