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Saint Francis Bartlett Medical Center

Saint Francis Bartlett Medical Center is a medical facility located in Bartlett, TN. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

55%

Patient Experience Rating

10% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

9% lower than the national average

55%

Would definitely recommend

10% lower than the national average

Saint Francis Bartlett Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Saint Francis Bartlett Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%52%67%

Providers

Provider Reviews

Dr. Pokabla is definitely efficient in his care and knowledge. My shoulder surgery went great and has healed very well. Not a great bedside manner and very quick in his visit. If you have questions, you have to ask quickly.

Apr 23 2025

Review for Dr. Pokabla

I have been a patient of Dr Cannon for several years. I trust him completely. He is easy to talk too…answers all of my questions and offers explanations and treatment alternatives.

Apr 19 2025

Review for Dr. Cannon

Usual

Apr 18 2025

Review for Dr. Kraus

Very professional and friendly and answers all my questions in a way I can understand

Apr 18 2025

Review for Dr. Thomas

Been a patient of his for years with multiple surgeries and treatments. He’s thoughtful and thorough in explaining options and outcomes. Appreciate he doesn’t rush appointment. Erica is wonderful and on top of scheduling tests, referrals, and much more. Highly recommended and have to my friends and...

Apr 17 2025

Review for Dr. Saenz

Location

Saint Francis Bartlett Medical Center

2986 Kate Bond Rd, Bartlett TN 38133

CallDirections

(901) 820-7050

Frequently Asked Questions

Where is Saint Francis Bartlett Medical Center located?

Saint Francis Bartlett Medical Center is located at 2986 Kate Bond Rd, Bartlett, TN 38133. Find other locations and directions on Healthgrades.

Has Saint Francis Bartlett Medical Center won any recent awards from Healthgrades?

Yes, Saint Francis Bartlett Medical Center has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Saint Francis Bartlett Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Bartlett Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at Saint Francis Bartlett Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Bartlett Medical Center profile..

How does Saint Francis Bartlett Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2986 Kate Bond Rd

Bartlett, TN 38133

Directions

(901) 820-7050