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Riverside Shore Memorial Hospital

Riverside Shore Memorial Hospital is a medical facility located in Onancock, VA. This hospital has been recognized for Outstanding Patient Experience Award™.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • In-Hospital Fall Associated Fracture Rate

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

6% higher than the national average

69%

Would definitely recommend

4% higher than the national average

Riverside Shore Memorial Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%58%

Riverside Shore Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

I think the thing that first got my attention was that he cared very much about my condition. He was thoughtful, intelligent, patient with me and my many questions. There was no rush. He immediately scheduled breathing tests and informed me of the results within hours. I am and will be under his...

Apr 16 2025

Review for Dr. Schult

Dr. Waring was kind, friendly and receptive from the moment she walked into my exam room. She spent a good deal of time listening to my concerns and addressed each one without making me feel rushed in any way. Prior to my physical exam, she explained to me in detail what she was going to do so there...

Apr 16 2025

Review for Dr. Waring

Very cordial, professional, & personable. Provided some info I was unaware of. And looking forward to getting my cataract surgery done.

Apr 16 2025

Review for Dr. Tompkins

Dr Dowd was interested in helping with some damage I did to my knee after total knee replacement. I was satisfied with his exam and our plan to reduce my pain.

Apr 15 2025

Review for Dr. Dowd

He was very understanding and very honest and gracious.

Apr 15 2025

Review for Dr. Levi

Location

Riverside Shore Memorial Hospital

20480 Market St, Onancock VA 23417

CallDirections

(757) 414-8000

Frequently Asked Questions

Where is Riverside Shore Memorial Hospital located?

Riverside Shore Memorial Hospital is located at 20480 Market St, Onancock, VA 23417. Find other locations and directions on Healthgrades.

Has Riverside Shore Memorial Hospital won any recent awards from Healthgrades?

Yes, Riverside Shore Memorial Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Riverside Shore Memorial Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Riverside Shore Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Riverside Shore Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Riverside Shore Memorial Hospital profile..

How does Riverside Shore Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

20480 Market St

Onancock, VA 23417

Directions

(757) 414-8000