Providence Queen of the Valley Medical Center
Providence Queen of the Valley Medical Center is a medical facility located in Napa, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.
Patient Experience Rating
5% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2025)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2025
America’s 100 Best Hospitals for Critical Care Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceProvidence Queen of the Valley Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Providence Queen of the Valley Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Healy
Dr Pope has treated and cared for my father at Stanford in the 70's, my grandmother, my mother, and myself. I have known him for over 45 years. His demeanor, and bedside manner was always the same. Kind hearted, caring, and sincere about helping his patients. By far the best doctor I have ever had....
Apr 16 2025
Review for Dr. Pope
Dr. Darwin is very professional, thorough, patient, and kind. She is a good listener and always makes sure she's answered all my questions. My husband sees her too and we're both very satisfied with her care. We hope she continues to be available as we are both getting up there in age.
Apr 14 2025
Review for Dr. Darwin
Dr. Heston is one of the most exceptional doctors we have ever encountered! His medical knowledge is top-tier, but what truly sets him apart is his humanity, patience, authenticity, and genuine compassion. He’s calm, relatable, and approachable, which immediately put my son at ease. What Dr. Heston...
Jillian Rammell Apr 14 2025
Review for Dr. Heston
Brilliant Dr who really helped me figure out what was going on with me.very compassionate and thorough. Turns out I have a rare heart defect and she helped me uncover it. I will forever be grateful to her.
Samantha Apr 07 2025
Review for Dr. Goss
Location
Providence Queen of the Valley Medical Center
Frequently Asked Questions
Where is Providence Queen of the Valley Medical Center located?
Providence Queen of the Valley Medical Center is located at 1000 Trancas St, Napa, CA 94558. Find other locations and directions on Healthgrades.
Has Providence Queen of the Valley Medical Center won any recent awards from Healthgrades?
Yes, Providence Queen of the Valley Medical Center has been awarded with America's 250 Best Hospitals Award™, Critical Care Excellence Award™, America’s 100 Best Hospitals for Critical Care Award™, and 3 more in the past two years.
Is Providence Queen of the Valley Medical Center highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Providence Queen of the Valley Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Providence Queen of the Valley Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Providence Queen of the Valley Medical Center profile..
How does Providence Queen of the Valley Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I am disappointed to hear he retired. I saw him when I moved to CA in '07 and now want to change pulmonologists and go to him again.