Presence Mercy Medical Center
Presence Mercy Medical Center is a medical facility located in Aurora, IL. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Prostate Care Award™.
Patient Experience Rating
4% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)
Superior clinical outcomes in benign prostatic hyperplasia treatment
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Prostate Care Award™
2025
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePresence Mercy Medical Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Presence Mercy Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 21 2025
Review for Dr. King
Told me 'it doesn't hurt that bad' during my delivery. Said I had a female, but when another male was born he said 'I don't want parents to be dissapointed when they don't get a male child' Just rude!
Apr 20 2025
Review for Dr. Zapata
Dr. Taylor has helped me so much with injuries and aging joints. I appreciate his diagnosis and care plan. I have had more than a few issues and he has helped me get back to work
Joanne Waughop Apr 18 2025
Review for Dr. Taylor
Location
Presence Mercy Medical Center
Frequently Asked Questions
Where is Presence Mercy Medical Center located?
Presence Mercy Medical Center is located at 1325 N Highland Ave, Aurora, IL 60506. Find other locations and directions on Healthgrades.
Has Presence Mercy Medical Center won any recent awards from Healthgrades?
Yes, Presence Mercy Medical Center has been awarded with America’s 50 Best Hospitals for Outpatient Prostate Care Award™ in the past two years.
Is Presence Mercy Medical Center highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Presence Mercy Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Presence Mercy Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Presence Mercy Medical Center profile..
How does Presence Mercy Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He was able to immediately diagnose a sty on my eye lid, which he look care of within a few minutes.