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Piedmont Macon Medical Center

Piedmont Macon Medical Center is a medical facility located in Macon, GA. This hospital has been recognized for Patient Safety Excellence Award™ and Outpatient Prostate Care Excellence Award™.

65%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

65%

Would definitely recommend

Equal to the national average

Piedmont Macon Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Piedmont Macon Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Providers

Provider Reviews

Dr Brooks has the best bedside manner and truly listens to his patients. He always thoroughly explains any tests and procedures, even to the point of sketching it out for me. He is the only doctor I have ever had that addresses any and all concerns. I never feel rushed in his office and always feel...

Apr 23 2025

Review for Dr. Brooks Jr

She listens to her patient and gives the best answer to put your mind at ease. She is a wonderful doctor. She never rush you out the door because she takes her time and is very thorough. You can't ask for more than that. She's an astute doctor.

Apr 23 2025

Review for Dr. Garrett

Dr. Garrett is an incredibly approachable, knowledgeable, considerate, respectful, honest and compassionate doctor. I was referred to Dr. Garret many, many years ago and not once have I ever been dissatisfied or disappointed. Dr. Garrett always take the time to be thorough and always address my...

Apr 23 2025

Review for Dr. Garrett

He immediately greeted me cheerfully and began the exam. I was also taken to the xray area and we talked treatment options. No complaints.

Apr 19 2025

Review for Dr. Floyd

I WISH I could rate this even lower. The staff at this office are RUDE and unprofessional. My son (who has been seen here for years) inquired about medication for adhd. He was told a rx would be sent in they then did a drug screening. Days later his meds had not arrived so I called the office. I was...

Apr 18 2025

Review for Dr. McKinley

Location

Piedmont Macon Medical Center

350 Hospital Dr, Macon GA 31217

CallDirections

(478) 765-7000

Frequently Asked Questions

Where is Piedmont Macon Medical Center located?

Piedmont Macon Medical Center is located at 350 Hospital Dr, Macon, GA 31217. Find other locations and directions on Healthgrades.

Has Piedmont Macon Medical Center won any recent awards from Healthgrades?

Yes, Piedmont Macon Medical Center has been awarded with Patient Safety Excellence Award™ and Outpatient Prostate Care Excellence Award™ in the past two years.

Is Piedmont Macon Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Piedmont Macon Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Piedmont Macon Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Piedmont Macon Medical Center profile..

How does Piedmont Macon Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

350 Hospital Dr

Macon, GA 31217

Directions

(478) 765-7000